Merlo Insurance provides auto, home, and business insurance throughout Ohio. Customers describe the agency as the best, with award-winning service, great prices, and confidence that you are well protected. Reviews highlight extremely prompt, professional, courteous, friendly, and caring customer service. The team personalizes the experience, making clients feel they are not just another customer and that the agency really cares about them. They are noted for their quick and professional handling of claims, including arranging rental cars promptly. The agents work with clients during troubles, periodically check on needs, and efficiently manage policy changes. A major emphasis is on securing the best price and best coverage for each client, with agents even recommending switches to save money. Customers appreciate speaking to a real, local person and report amazing rates, excellent rates, and fair prices. Many have been loyal clients for over 10 or 20 years and plan to stay indefinitely.
rob is a great agent any questions get answered promptly
May 2024
Rob and his team are always there when you need help or have a question. I recommend them 10/10 times!
February 2024
Personalizes the experience every time! Reached out when my mom passed, sent a card. Really good, caring people! If you have some troubles, they work with you.- Shout out to Molly!! She is awesome!!
