Mattress Firm Niles Super Center is dedicated to helping customers achieve their best sleep every night. The store features trained Sleep Experts® who spend over 200 hours learning to provide tailored solutions, including a variety of mattresses, bedding, and essentials. Customers appreciate the Love Your Mattress Guarantee® and the selection of top brands like Sealy®, Tempur-Pedic®, and Serta®. Reviews highlight the exceptional service provided by staff members, particularly Wendy, who is noted for her patience, knowledge, and friendly personality. Shoppers have found their experiences to be quick and enjoyable, with staff offering thorough explanations of products and features. Many customers express satisfaction with the informative service and the smooth purchasing process, often mentioning their intent to return for future purchases. Overall, Mattress Firm Niles Super Center is praised for its knowledgeable team and commitment to customer satisfaction, making it a popular choice for mattress shopping.
Matt was awesome! Very easy to talk to and extremely pleasant and enjoyable to deal with!
November 2025
Matt was very knowledgeable and very friendly and respectful
November 2025
Wendy at Mattress Firm Niles store was extremely helpful. I was not sure what I wanted and she was very patient with me. I would recommend her to anyone in the market for a new mattress.
