Kitchen & Bath near Niles, OH

“The wife and I love this place. You never know what you will find. We have bought rugs, refurbished air conditioner, and all kinds of patio decor. They have many of the as seen on TV products.”

“I give a four-star because of the selection and the peacefulness of the environment!Review of At Home in Niles:Shopping at At Home in Niles is a convenient experience as they offer a wide range of home essentials under one roof. While the store boasts an impressive selection of products, the customer service experience can be a bit hit or miss. At times, I've found that some of the employees at the checkout lack the warmth and friendliness that one would expect during a retail transaction. This can create a somewhat awkward atmosphere, with customers left to navigate the checkout process in silence.Despite this occasional drawback, there are two standout employees who have make my visits enjoyable with their smile and light conversation common courtesies to the human race with so many retails lack. Halia (I don't know if I am spelling her name correctly I hope I did)and Tom, the cashier, are true gems in the store. Their welcoming smiles, positive attitudes, and exceptional customer service skills have never failed to brighten my day. Interacting with them is always a pleasure, and their professionalism and friendly demeanor truly set them apart. We definitely need more like them. Halia has the attitude of princess poppy it was such a pleasure to meet you today be blessed!Overall, while the overall customer service experience at At Home in Niles could use some improvement, the presence of exceptional employees like Halia and Tom makes a significant difference. Their outstanding personalities and dedication to providing top-notch service are commendable and greatly enhance the shopping experience at the store.This is my honest review from my personal perspective.”

“Really nice place with friendly staff. Originally went in there to replace our kitchen sink and Our salesman Bill helped redesign nearly our entire kitchen and guest bathroom for very cheap. We love our home and we love Bill.”

“Superior customer service, extremely helpful and knowledgeable. We ordered kitchen cabinets. There was one problem with the order and Tim was quick to help correct it and we cannot say enough about how amazing the whole process was ( purchase and correction). Everyone we encountered was extremely professional and helpful. Wonderful people!”