-
February 2024 by Tedward Sloban
Great service! Stacy is excellent!
-
February 2024 by Shonda Urmson
NEVER AGAIN. My husband purchased me a pair of diamond earrings for Christmas, the guy told him while ringing them up he got a deal because they were on sale. I opened them and the backs do not stay on tight enough to trust wearing them. A few days later we take them back and decide to send them to their “shop” to get fixed. They came back sooner and WORSE then when I originally had them. You pick the earring up and the back just falls off.!! So they say we can get another pair for a different store…..New pair same problems and bent posts!!!! They couldn’t do anything besides me pay more for a different pair, which if I was given some kind of discount for all my wasted time and broken jewelry on their end I may have. Instead I’m still without earrings and took my refund. Also no manager any of the 3 times we were in the store.!
-
January 2024 by Jennifer Cash
Great service and experience.
-
December 2023 by Leighann Kosmo
The manager, Stacy, was very accommodating and friendly. We had an issue with a piece and she went above and beyond to find me something to replace it that I loved. Thanks for being the best jewelers!
-
December 2023 by Ernie Bowen
My girlfriend and I stopped in randomly and were warmly greeted by Stacy. Immediately we felt welcomed as she was very kind and very knowledgeable on the different styles of rings we were searching for. About a week later I went back to the store and again warmly greeted by Stacy who remembered just about every detail of what we were looking for without needing to look up the account we created. If anyone is looking for any type of jewelry I highly recommend KAY especially if you have the opportunity to meet and work with Stacy.
-
December 2023 by Crouch & Sons Farm
Andrew was very helpful. He found a great ring in my price point and it looked beautiful. Couldn't be happier with my experience!
-
October 2023 by Pamela Germadnik
They were wonderful especially Ann and Debbie from Levon they are are helpful thankyou ? ❤️ ❤️ ?
-
September 2023 by Aimee Krause
Stacy has helped us purchase several items at Kay's and she is outstanding, will never have another salesperson! She is super nice, knowledge and has such great taste and is easy and personable to deal with! Will definitely be doing more business with her and Kay's in the future!
-
July 2023 by Mara thursey
Stacy was a huge help and making me feel comfortable with making a decision. Very kind and honest which i appreciate. Didn't try sway me in anyway. She knew I was set in my ways and wanted something different. Will definitely be going to her when we go back!
-
July 2023 by Mara Reed
My fiancé and I visited the Niles store to get our wedding rings resized before the wedding and Stacy was very helpful! She ensured we left the store satisfied! We left the store more than happy. Highly recommend Niles KAY Jewelers!
-
July 2023 by GEOFF Weiss
Stacey is great! (We've followed her from the Niles store to Boardman and back to Niles again...) She is hands down our ONLY person for jewelry.
-
July 2023 by Howard Plant
Debbie &Patty were awesome! Fantastic service, thank you ladies for the help. Fantastic knowledge & service on what they're selling, highly recommended
-
July 2023 by mary thou
The women that helped me were very knowledgeable and friendly.I always come to Kay’s for all my jewelry purchases.
-
July 2023 by Dave Nelson
Stacy the manager is the greatest worked with me and helped me out so much. Stop at Kay Jewelers Eastwood mall!!
-
April 2023 by Marcie Campbell
The entire shopping experience (and we've had many) are always top notch customer care and service. No matter how busy the staff may be, they always make you feel 100% taken care of. All the staff are always very professional and courteous and our precious jewelry is always handled with care. We will be life long Kay's customers. Thank you, Stacy, and company for always taking such good care of us. I can't wait to shop with you again soon!
