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March 2024 by SocialAnxiety93
1 of the bully i avoid this branch unless its emergency same with the downtown warren 1. Only nice staff branch is downtown youngstown so far ?
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December 2023 by Miles Shoffner
I needed a cashier's check before my home closing, I came in 10min before closing and they got what we needed right away with no trouble at all, very helpful!
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October 2023 by Jim Kirschman
Stephanie and Philip were very helpful, friendly, and kind about helping me with getting an IRA closed. It took about half an hour and they never showed any exasperation with me. So I took them some mums for the staff. Tomorrow they will get Greek Delights Cafe pastries.
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September 2023 by David Gaydosh
ATM is always out of service
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July 2023 by sam
Terrible customer service.
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July 2023 by survivor 13
Bullies typical 330. Literally laughed at twice might as well been pointed at the male worker turned around looked at me just to laugh out loud & whatever that black teller was saying while mocking my appearance i assume. Cant survive in 330 supposed to be professional they make it worse. Have to go out my way to find a bank i can trust with my info & money hopefully all things will be AI soon wont have to put up with humans at all.
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July 2023 by aßort humans666
Bullies typical 330. Literally laughed at twice might as well been pointed at the male worker turned around looked at me just to laugh out loud & whatever that black teller was saying while mocking my appearance i assume. Cant survive in 330 supposed to be professional they make it worse. Have to go out my way to find a bank i can trust with my info & money hopefully all things will be AI soon wont have to put up with humans at all.
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May 2023 by Heidi Lynne
Your 1.9 score is just what you all deserve.. The boy at the window kind of was a smart mouth and wasn't helpful at all.
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February 2023 by Snug Oddie
I needed to get something notarized, and the teller told me to wait. After 30 minutes the woman comes out and says that the wait is going to be an additional hour. They could’ve told me this before I waited and wasted my time. Poor poor poor customer service.
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November 2022 by Amanda K.
Deposited cash using the ATM and it ate my money, giving me a message they are going to keep the money for my safety. No receipt, no evidence of my deposit. The deposit is not showing on my account and I'm so upset as now I'm short the amount I just deposited. Customer service says they will do an investigation, but I just got done going through an investigation with them due to my card being used for fraudulent purchases and have had poor experiences with their communication. Between the malfunctioning machines and poor communication with the company, would recommend you take your money elsewhere and save yourself the trouble. Hopeful to switch banks soon.
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October 2022 by Tyler Hawkins
If I could give it less than 1 star, I would. Every time I visit this branch, there is a problem. The rep-payee account that I am in charge of never seems to be a smooth transaction. The tellers are never nice or helpful and when asked for simple things like a balance on my receipt, is too much it seems. If I even get a receipt that is. At the soonest point that I am able, I will be taking my money elsewhere and closing the accounts I have. DO NOT BANK HERE
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October 2022 by Anthony Davis
The longest wait time you'll experience. Pack a lunch and and your earphones. The service is decent after you wait your eternity in line like I did...
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September 2022 by Nikoy J
Bank tellers just do everything slow ? ? like I gotta get to places yet theirs 5 and 30to40min per person like it's not that hard really
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September 2022 by Tom G
1 person working the drive thru trying to take care of 2 lanes... hire some people
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July 2022 by Damaged Radio
Staff is nice and works hard but this place has got to be the slowest bank in the Western Hemisphere. I’ve been here twice and with both experiences, the line took FOREVER. I just do my banking elsewhere now.
