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February 2024 by Debbie Carpenter
Trevor helped me transfer my phone from one carrier to another and also helped me restore my phone back to where it was before the transfer. My husband and brother both passed away and I thought I lost everything. He saw how important is was for me to get everything back.
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February 2024 by Kayla Brown
Frank was wonderful and so helpful! Every time we come to this store we are provided with the best service. Thank you!
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February 2024 by Rhonda Stump
Very helpful. They all need to get on same page. Update system
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February 2024 by Loria Freeman
We went to AT&T and received excellent service from BELLA. She is a asset to your businesses.
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February 2024 by Mary Havaich
Trevor who helped me with my need for a new phone was patient and knowledgeable, would recommend this company.
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January 2024 by Heidi Mock
Very happy with my recent experience with AT&T and switching all my business lines to them. My sales rep was thorough, attentive and capable. I feel like AT&T values my business.
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October 2023 by Kody Carroll
Not very helpful in my time of need. like oh man I can’t do nothing for you you know some like that that’s that’s best for us bank customer service is horrible customer service on report you know so I don’t usually leave reviews but I am only one today because of that kind of made me mad. Sorry AT&T I like you guys but that guy was not very helpful and not very polite
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October 2023 by Mikayla Gilmore
I called this store and the lady was very rude and kept talking over me. She very rudely told me the iPhone wasn’t in stock and I was trying to ask a different question about ordering the phone and she repeated to me how no store has them in stock. Which is fine but I had already moved past that question at this point. I don’t have very many encounters w this store bc they always are rude and talk down to people which is what I felt like this lady was doing. Very disappointed. About ready to go to another provider
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September 2023 by Courtney Beatty
In all of my years with AT&T, Janet, at the Niles location, was the most efficient, friendly & professional person I’ve ever had help me in the process of getting a new phone set up & all info transferred successfully. I truly couldn’t be happier with how smooth the process went & how friendly and enjoyable she made the experience.
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September 2023 by Elizabeth Rees
Woke up on Sunday morning and my phone was completely out of commission. I ordered a new phone at 8 am and was there at 10 am when the doors opened. My order was ready upon my arrival, Brittany helped me and she could not have been more helpful. This was an unplanned event - so I arrived with 3 young kids... she recommended the proper accessories, helped set up my phone and got me out the door as quickly as possible. She was wonderful to work with - 10/10 recommend Brittany.
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September 2023 by Callie Reda
Brittany W was truly an amazing help! She took care of me, anticipated my needs, found the best products for me, and handled everything efficiently and quickly, all while having a bubbly, welcoming personality. She made my experience top notch! THANK YOU! :)
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September 2023 by Manny overman
I had a wonderful time at this store. Yolonda was awesome to work with she was very helpful and knowledgeable. Will definitely be back even if it's just to say hey.
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August 2023 by Stacey Plotts
Friday afternoon I walked into your store and was promptly greeted by your employee (Mike). He was friendly, professional and genuinely interested in my problem. He asked several probing questions, then dove right in to address the issue. In short order he provided a solution, thereby making my day! Needless to say, I am quite pleased!
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August 2023 by Penny Torres
Yolanda was a super sales person. SHE IS DEFINITELY AN ASSET TO YOUR STOR. SHE WAS VERY PERSONABLE AND VERY SWEET. THANK YOU FOR HAVING AN EMPLOYEE LIKE HER
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August 2023 by Chris Carpenter
YOYO Was amazingExcellent customer serviceTook time to answer every question, was not rushed at all.Management there is very knowledgeable and their customer service is also amazing.
