“Wow I can’t say enough about how amazing these guys are. From the initial phone call, I was treated with kindness and respect, and the experience just got better and better as we went along.
Our 2nd vehicle is old and quirky and hasn’t been serviced in quite some time. I knew I needed a lot of work done, and have been putting it off out of fear. Turns out I didn’t need to. The guys at AutoSmith know what they’re doing, and they treat all their customers amazing.
They don’t price gauge you or try to fix things that aren’t absolutely critical. They send you a detailed diagnosis (with pictures?!) of all current and future issues. Tackling what’s needed the most, they work with you to explain in depth the work that needs done, the cost, and what you can expect. No talking down to me because I’m a girl, or any of the other things I’ve come to worry about when taking a vehicle in.
I had multiple in depth services performed and I was able to pick up my car in two days. The quote I was given, was the price I paid when I picked my car up. No surprises! I paid a large chunk of change to have my car all fixed up, but I know for a fact it could have been double or triple what I paid at another place.
You can’t put a price on feeling safe again in your own vehicle. My little car is running like a dream! You also can’t put a price on excellent customer service. I will never take my cars anywhere else, and I’m grateful we have such a honest and caring mechanic in town!”
“I was looking for a new lease. Cole Valley wasn't the only dealership I contacted, but they won out for a reason. Tyler was excellent to work with, and now he'll be my first call every time I need a new lease. Very happy with his effort. An overall great experience.”
“One of the only places left that doesn't upsell and gives honest, reliable, accurate, fairly priced recommendations. I moved from NF and still this is the only place I trust with my cars. The team here is kind, hardworking and skilled. They're always booked a week or so out but always worth the wait. Thank you for the incredible service over the years John!”