-
October 2023 by Lexis Kellam
I DO NOT RECOMMEND BUYING A VEHICLE FROM THEM!!! They voided our 2 year warranty the next day after purchase and kept lying about "what happened"!Was suppose to fix 8 different things on my vehicle and only fixed 3, when our warranty covered everything! They will get you with anything they can! DO NOT BUY A VEHICLE FROM THEM!!!!
-
October 2023 by Anita Cox
Went in thinking I had bad credit, turned out I have no credit!!! But with the friendly helpful employees of Lock 20 Auto I was financed the same day n left with my beautiful ride! I couldn’t be happier. You guys rock!!
-
July 2023 by Tara Ellinger
I had an amazing experience! Super friendly and relaxed environment. Very nice selection and prices !
-
June 2023 by Dave Farrell
Exceptional Staff. Very friendly and very helpful. They answer any and all questions to make sure you feel like you are the only person they need to make comfortable and knowledgeable about your purchase. It's a first-class operation. Lead by a caring and kind owner!!! You will not find a better place to get your next automobile!!!! Thank you so much, Lock 20 Auto. Thank you for making it absolute pleasure dealing with each and every one of you!!!
-
May 2023 by Kayla Jones
Amazing buying experience. Danny was awesome! So in love with my suv.
-
April 2023 by Heath Tubbs
Absolutely a great dealership, with even better service! Danny and his crew go waaay above to treat their customers like family. I’ve been to the big dealerships and have never gotten the kind of service, attention to detail, and integrity I receive at Lock 20. They stand behind what they sell, and will do whatever it takes to make and keep their customers happy with their vehicle purchase. If you’re looking for an affordable, dependable vehicle with a dealer who cares about your experience look no further than Lock 20. Give these guys a chance and I’m sure they will prove everything I said in this review to be 100% true!
-
April 2023 by Iris Tine
Of all times I had to buy a vehicle at Christmas time. Danny and Justin were so helpful. I had test drove cars elsewhere, but couldn't find anything I wanted. My so insisted that I come here. I immediately found what I wanted. Justin helped me to find it. I had arrived late in the day, and Justin stayed with me as late as he could. When he left, he left me in Danny's capable hands. Danny stayed with me past closing time in order to get the loan for me so that I would be able to take the car home with me that night. Danny also put a new battery in it for me because he wasn't sure that the one in it was good. I want to thank them for going above and beyond so that I would be able to go home that night with a reliable vehicle.
-
April 2023 by Nina Holskey
What a great place. Very helpful and not pushy. They found the best deal for me. Thank you!
-
March 2023 by James Stull
Danny did an amazing job getting me approved for a vehicle I was a bit concerned when I first came in but he walked me through everything step by step very friendly. I would recommend making an appointment tho they take walk ins but it can get a bit crowded but other then that they will be our go to place in the future if we need another vehicle.
-
March 2023 by Jillian Stull
My husband and I purchased an amazing vehicle through here yesterday and they did an amazing job at helping us with price and got my husband the vehicle he wanted. Highly recommend!
-
February 2023 by Teresa Thomas
UPDATE: THIS CAR HAD A 30 DAY WARRANTY. LIGHT CAME ON WITHIN 4 DAYS. IT'S FEBRUARY 19TH. IT STILL ISN'T FIXED AFTER BEING DOWN THERE A FEW TIMES.I just took my granddaughter to the Dover location to buy her first car. Jeff and Danny were both amazing to work with. Good price, good quality.
-
January 2023 by jr russell
Best salesman I've ever dealt with. Danny and son answered every question and the buying process went smoothly.
-
October 2022 by Matthew G
I bought a Explorer Sport Trac and within 500 miles the dealership diagnosed an engine noise that required engine removal to fix the timing chains and guides that developed ony ride home from purchase.I would not recommend this dealer as they wouldn't help cover any of the diagnostic or repair bills that were 50% of the vehicle price. Find a more reputable dealership that will stand behind what they sell.Edit: It was most definitely this dealership. I came back to leave the review as I received an email from their newsletter and wanted to let other owners know the business they would deal with if they decide to purchase from here.
-
October 2022 by Chad Young
I will be buying all my vehicles from here. Got a great price and great service! Would definitely recommend
-
July 2022 by Mariah Ott
Just went to buy my Nissan Rogue from the Dover lot. Let me tell you, Danny and Jeff were absolutely amazing people, made it easy, was able to answer all questions, and so very nice! I would definitely recommend checking them out if anyone is looking for a used vehicle. They don't cheat you!
