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August 2024 by Lauren Geiger
I couldn’t recommend Hill Valley Auto more. I had an amazing experience with the shop and the owner, Steve. I was driving through Newcomerstown and my car broke down. I called Hill Valley Auto at 5:00pm on the dot when the closed, and I was so fortunate that the phone was answered even when it easily could have been left for the next day. I spoke to the owner, Steve, and he told me that he would take care of me. I was able to have my car towed to his shop and left to be looked at first thing in the morning. He was very prompt in diagnosing my car that next day. He reported to me that my engine needed replaced but that there was a recall for my engine that would likely cover its replacement. I had to wait over a week and a half get my car towed and he generously allowed me to keep my car at his shop until I got everything worked out. Throughout the whole process, he communicated with me so clearly and promptly and he provided me with great advice regarding the situation with my car. I ended up getting my engine replaced by the manufacturer at no charge. I am so blessed to have come across Hill Valley Auto during this time. I could not be more thankful for what they did to help me without asking for anything in return. To me, that revealed the high character of the shop owned and the others at Hill Valley Auto. I would certainly trust them with any vehicle of mine and know they would provide me with the most practical, helpful, and fair service.
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June 2024 by Yvette Harris
We are From Delaware and visited Ohio for a little family vacation , 3 kids and our pups and our water pump started to go up . No one else would help us , we didn't know anyone here to even get a ride home , we spent hours trying to get help ,and ....... ?????? When we came across Hill valley ! He made us feel safe!, and like we wouldn't be stranded put our vehicle ahead to make sure he could get us home safe , and even had his son give us a ride back to where we're staying , while waiting for a diagnosis , a gentlemen came in from the extreme heat and grabbed a water took it to pay and the owner , said we aren't gonna charge u for a water ..... They are just good people honest and have morals and we are so grateful for their help !!!
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June 2024 by jeff
A local family owned business, where you get honest work at a reasonable rate. I highly recommend Hill Valley Auto for all your cars needs
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May 2024 by Glamping Girl
Absolutely amazing prices & even more amazing service! This gem of a family business gave us fair prices & excellent work on our truck, we are so happy, we are bringing our truck back for more service! Highly reccomend!
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May 2024 by Charles Wellman
They fixed my car, and it's been better since fix and the price was reasonable and I'll tell people to go there and get their cars fix.
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March 2024 by Justin Blake
This place is amazing. I broke down traveling for work and nobody in the area would look at my car. I spoke to the owner and he said I would never leave a person stranded. Squeezed me in even though they were busy and fixed my car for a very fair price. I would give 6 stars if I could.
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January 2024 by Tracyallen Rothacher
Excellence services great staff, above and beyond
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April 2023 by Aaron Smith
Took my gmc terrain here to get alot of front end work done and it drives like a charm great mechanic and reasonable price
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March 2023 by Wayne Polcin
Over the last year, HVA has serviced my Jeep Wrangler, Chevy Silverado and Honda Element. HVA’s staff are kind, courteous and honest. They honor their warranties without debate. They replaced the clutch in my Jeep four months ago and we recently started having trouble with shifting. I returned the vehicle to them and they found that the clutch was defective. Without question, they replaced the clutch with one of a superior quality. And the kicker is, I didn’t have to pay a dime! HVA deserves this high review. If you decide to use Hill Valley Auto based on this review, please tell them that Wayne sent you!?Services: Transmission repair
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February 2023 by Mike W.
Had the honor of meeting Steve and his associates this past fall 2022. My old truck needed some luv. Exceeded my expectations, oh, my truck 14 yrs old, his staff is fantastic and the work preformed, Very Knowledgeable. Looking to continue being a trusted customer.Services: General repairs & maintenance
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September 2022 by David Stull
Very good place.
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July 2022 by Brittany R
On our way to vacation, our check engine light came on. A Google search led me to Hill Valley. They were able to diagnos and get us in right away! Within 2 hours our alternate was replaced and we were on the road again! I'm very grateful for their quick work, and kind employees!Services: Battery
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May 2022 by Glenn Reed
Great place to get work done. Employees are awesome !!! Thanks for all your help!
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December 2021 by Eddie Pdiddy
Great experience communicated great with me let me know everything that was going on got jeep in and got it doneDefinitely will be going through them again
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September 2021 by Brian Douglas
Best service I've ever had. Great prices an service ?
