“I couldn’t recommend Hill Valley Auto more. I had an amazing experience with the shop and the owner, Steve. I was driving through Newcomerstown and my car broke down. I called Hill Valley Auto at 5:00pm on the dot when the closed, and I was so fortunate that the phone was answered even when it easily could have been left for the next day. I spoke to the owner, Steve, and he told me that he would take care of me. I was able to have my car towed to his shop and left to be looked at first thing in the morning. He was very prompt in diagnosing my car that next day. He reported to me that my engine needed replaced but that there was a recall for my engine that would likely cover its replacement. I had to wait over a week and a half get my car towed and he generously allowed me to keep my car at his shop until I got everything worked out. Throughout the whole process, he communicated with me so clearly and promptly and he provided me with great advice regarding the situation with my car. I ended up getting my engine replaced by the manufacturer at no charge. I am so blessed to have come across Hill Valley Auto during this time. I could not be more thankful for what they did to help me without asking for anything in return. To me, that revealed the high character of the shop owned and the others at Hill Valley Auto. I would certainly trust them with any vehicle of mine and know they would provide me with the most practical, helpful, and fair service.”
“These guys are top-notch!!! I made a mistake with my vehicle and they jumped right on it to get me taken care of.If you're looking for an good mechanic and great price Please consider Ross Auto Repair. They took very good care of me and my vehicle. Thanks again Don, Tom and the crew.”
“It's a good experience, friendly people, quick service and good prices. They were very clear when I asked what was wrong with my car and didn't try to tack on extra prices or push me to use them. They were able to get my car in and done within the week, even being as busy as they are. They did great work, and I plan on coming back when needed in the future. I do recommend, all around great service.”