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January 2023 by Tyler R.
I couldn't be happier with the Middlefield Bank - and their Newbury Branch. They may not have all the online features of the giant mega nationals - but they come close... but more importantly they offer a level of personal service that those banks can't touch. The tellers and branch manager seem sincerely dedicated to taking care of all your banking needs. Use the big banks for online services maybe - but MBC for anything you actually want to talk to someone about.
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November 2022 by Nicole Prots
Have been a client for years. Brian and all of the banking associates at the Newbury branch treat each client like an old friend or family member when you walk through the door. They are all talented advisors, I am proud to refer family, friends, and clients to the Newbury branch for personal and business banking needs.
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August 2021 by Adam Cox
Great customer service, very helpful staff, highly recommend ??
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August 2019 by Joseph B.
Banking here is always a pleasure. Tellers are always nice and cheerful. This bank will help you in any way they can.
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July 2019 by Cliff Babcock
Michelle is super nice and has taken great care of me!
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August 2018 by Mike Shanker
The staff here are excellent! They have great hours and awesome customer service. If you need a local bank that cares about your needs as a customer then come here. Drive through banking as well as personalized care make this one of the best banks around!
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December 2017 by Mario Mormile
Excellent service! Michelle Bahleda will go the extra mile for her clients. Truly a no nonsense bank ðŸ‘ðŸ¼
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October 2017 by Carly S.
You know those women who hate their lives and it shows in the way they treat their customers? These are the type of women who work here. Extremely lazy, unmotivated, and not very educated on processes and policies. It's sad that helpful women that provide excellent customer service get a bad name from women like this, but I can see why they do because their manager was the worst to talk to and deal with, very snarky, and condescending. Local banks should treat local customers the best, and they actually seem to treat me worse. Chase is the best bank to deal with hands down.
