Newbury Tire Co. is highly regarded for its friendly and honest customer service. Customers appreciate the quick and thorough service, whether for tire repairs, flat fixes, or alignments, often receiving appointments on short notice. The staff is described as very helpful, caring, and willing to explain procedures clearly. Many reviews highlight the fair and competitive prices, with some customers noting that the costs are comparable to larger tire companies, but the service and care are far superior. The business has earned a reputation for owning up to mistakes and making things right, such as one customer receiving a free tire after a missed repair. They are also known for their reliability, with prompt communication about repairs and estimates. In addition to tires, the shop now offers car repairs, which customers trust and value. Overall, Newbury Tire Co. is viewed as a trustworthy, caring, and professional place that provides excellent customer service and quality work, making it the go-to spot for tire and vehicle needs in the area.
Alex and his crew helped us out so much! We were in town from NC and needed new tires in a pinch. Alex got us in within a few days and got us the best tires for our SUV.
My family has been going to Newbury Tire for as long as I can remember and they always exceed expectations in customer service, price and quality!
November 2025
Newbury Tire is great! Very well priced. I had an appointment scheduled and for four new tires and some rim work, I was out in less than one hour! Great waiting room, desk to work at, clean, good music and tv playing movies. Everyone was really friendly too.
November 2025
Newbury Tire is a very well run company. All the Staff are friendly , efficient, keep me informed of progress of service. Recommend to everyone. Thank you!
