-
June 2024 by Laura Kennedy
My fiancé had oral surgery and a small script for 5mg Norco — he is a regular customer and is never prescribed narcotics. The pharmacist continued to make us wait over an hour and didn’t want to fill the script. My fiancé had gauze and blood in his mouth. The tech described the pharmacist as “cautious “— I describe him as rude and profiling. There was nothing wrong with the prescription. He simply did not want to fill it.
Sir— it’s not your moral responsibility to deem who is worthy and who is not worthy of filling prescriptions.
-
December 2023 by Dwayne Ferrell
Stays packed somehow still waiting on prescription to be filled since November 2 never get an answer staff always has same excuses packed up for an hour but turns into weeks DO NOT USE THIS Pharmacy you'll never get your meds and always deal with rude staff I'll be dead before I can get my C.o.p.d medicine supposed to take it twice a day haven't been able to get them for almost a month this location is a patient hazard needs to be closed down
-
November 2023 by Tiffany Rowland
I have had horrible experiences with several different pharmacies since moving to the area, but the people here are awesome! When my medication was out of stock the pharmacist called me ahead of time to let me know so I didn't waste my time driving there. She also suggested several alternative options including other pharmacies that may have it available. This is what customer service should look like!!! Way to go guys!
-
October 2023 by Jeffery Duvall
Dis not provide the requested service.
-
October 2023 by jackey bechtol
The automated system is always messing up, the text alerts are a mess and the pharmacists and techs have zero customer service. It's like they feel we need the meds, so they can treat us any way they want and there's nothing we can do about it. They're never kind, always treat you like you are a bother and are very short. It's not just Walgreens though, it's the majority of pharmacies anymore!
-
September 2023 by MommaBear55
Do not work here. I worked here 30 days with no problems. Everyone was friendly and always said I am lovely to work with and how I was doing such a good job and always friendly to everyone. One Manger decided I was asking for too much help while he was doing truck. This said Manger thought it was okay to be very rude to me with his tone of voice. He looked mad and was very shakey . He made me cry 3 times though out my shift and talking down on me in a very inappropriate way. He said if I kept asking for his help he got the okay from my boss to send me home early. Upset because I wasn't doing anything wrong I just deeply apologize to him and let him know I will not be asking so meany questions. I said it in a very sweet tone but it kept happening with his comments and I broke down andcried. A costermer witnessing the niss treatment, said costermer stood up for me because I would not due to the fact i really wanted the job and it was a perfect fit for me. As said costermer stood up for me said costermer left store and I was chased out of the store as he was saying, " get out of my store !!" While I was still trying to grab my stuff. Remember how he was shaking with anger last time ? He was so mad a costermer stood up for me he was once again shaking with anger on the phone with my boss at the same time he was raising his voice at me telling me to leave. He even raised his voice at said costermer who had the whole thang on recording. I wish bosses listened to their employees or at least try to get their side of thangs. I will not work for a company that allows this behavior with their management team. I did not deserve this treatment . All my basic human rights was violated . Unfortunately I seen this enough to know said manger will keep their job and I will be punshised by losing my job. It's a shame because I am a grate fit for this job. Update: Manger took veidos of me without me knowing. I hope he got all my crying and him yelling at me on veido and as always the Manger kept his job and i lost mine. to the costermer who reported him miss treating me and you, thank ufor standing up for me because I did not.
-
June 2023 by Gary Getman
Typical ? Walgreens
-
March 2023 by Crystal Zellar
Despite their lovely commercials Walgreens is the worst pharmacy I have ever dealt with. They can’t get the prescriptions correct and overdosed my husband and left the doctors office and I on hold for 1 hour 21 minutes only to HANG up on them. Doctors office also called on their lunch hour to complain. I have never had such incompetent, rude service from any other pharmacy. Don’t go to Walgreens. They don’t care to even answer their phone for the physicians!
-
February 2023 by Amy Coffey
Pharmacy Only: We've only been filling here for about 2 months. Most of the people we've encountered have been pleasant. One woman in particular, Hope, has been coarse. She will visibly roll her eyes or shake her head in annoyance. She is very short on calls, will not answer questions, and rushes off the phone. She does the same thing in the drive-thru and hangs up quickly before you can say anything. I have concluded that she clearly hates her job and all the customers she encounters. She has made me feel like picking up medication for my family is a nuisance to her. I've given her the benefit of the doubt that she may be having a bad day. But there has never been a time that she has been patient or even a little kind.
-
February 2023 by Amanda Powers
On hold as a provider for over 30 mins to call in a rx. Had to call another pharmacy.
-
January 2023 by Ron Gill
This is directly related to the PharmacyThe staff makes you feel as if you are putting them out to help you.I Have been a customer of this Walgreens for over a decade and just in the past year have seen this change in customer service
-
January 2023 by Tina Doherty
Had antibiotic and another med sent in to pharmacy, I called to make sure was sent in around 5pm because I ended my tele video Dr visit at 3"20pm & no text was ready yet. I finally went to pharmacy & pharmacist was sitting at computer doing nothing & when asked about my meds he said I'll get them for you and I had to wait for him to do my order!! This is @ 8:37pm at night and I needed my antibiotic and cough medication & apparently they didn't care or I wouldn't of had to wait hours later!! Not 1st time had problems with this pharmacy unfortunately ? ?
-
January 2023 by Shiloh King
Pharmacy staff is incredibly rude and have absolutely NO concept of time. Wait 2 hours and get told to “try after lunch”. Atrocious.
-
January 2023 by nicholas frost
Pharmacist lied and said they had just received my prescription even though I called in 45 minutes before and the automated system told me they had it. Then they sat there talking and told me it would be another 30 minutes
-
August 2022 by Linda C.
The staff in the pharmacy are probably the rudest staff I have dealt with in this town of Newark. Several occasions I have used the drive-through to pick up my medication and the staff are always very rude, as if they are doing me the biggest favor in the world. I am going to move my prescriptions elsewhere.
