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August 2023 by Amy Walker
i bine coming here for a never had a problem until today. the woman how was thcking care of me was vert rude and did not help me out all.
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March 2023 by Brianna Hancock
Love all the staff! Dr. Ip always takes the time to listen to all of my concerns, does a thorough exam, and is very knowledgeable and kind. She even took the time to write out all of my care instructions and follow up with me again within a few days. Can’t say enough good things about this practice!
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December 2022 by Shannon Miller
Expensive and pushy but Dr Ip is really nice and informative
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December 2022 by Penny Griffin
I came to this practice when I first moved to Ohio and received excellent care from Dr Wood. I went back for an eye exam with Dr Ip since Dr Wood had retired. The exam was good and thorough and I was happy. Dr Ip referred me to Bloomberg eye center for cataract surgery. The surgery went very badly. It was very painful and the lens in my left eye is not properly placed causing significant vision issues in low lighting conditions. I went to Dr Ip for a follow up visit regarding eye pressure post op. After listening to the description of my vision issues, she told me I would just get used to it over time. I tried to clarify the severity of the issues and she simply told me she trusted the surgeon who did the surgery and made me feel disregarded. I won't be going back here again.
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December 2022 by Cxntrolx
We went there and the lady was like “DO YOU HAVE AN APPOINTMENT?!” We said yes my daughter does. We also told her that we forgot a mask and she says WELL you NEED a mask. And we are like WE KNOW THAT CAN WE PLEASE HAVE A MASK? And the reception lady was so rude. Anyways, a lady comes around the corner and gives me a mask. The doctor calls me in and we get my eyes checked and all that. I go into another room and a teen girl is just like showing me how to put the contacts in and so I tried. She was absolutely NO help and she just stared at me every time I asked for help. When we went to pay, the lady got the numbers mixed up and she was arguing with us about the price when we even got a call telling us the price. So she called the lady who called us and sure enough, we were right. She doesn’t even apologize and just acts like nothing happened. My father called and told them about the price too. When my father called my mother telling her about it, the lady who “helped” me put the contacts in and the receptionist were passing notes about us and whispering about us. I DO NOT RECOMMEND THIS PLACE IF YOU WANT GOOD NICE PEOPLE TO HELP YOU. The doctor is really helpful and nice though. ALSO SHE ASKED IF WE FILLED OUT PAPERWORK ONLINE WHEN THERE NOTHING TO FILL OUT ONLINE! SO WE HAD TO FILL OUT A WHOLE TWO LONG SHEETS.
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December 2022 by Pammy J Cordle
Dr. Ip is amazing!! She was patient, kind and very knowledgeable. I am very satisfied with my first appointment here after Newark Optometry closed. 5 stars for Dr. Ip !!!
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December 2022 by Vickie Chesser
Dr. Ip and the staff were very helpful and knowledgeable. I have a condition needing an opthomologist and Dr. Ip made calls to set an appointment and called me early the next day with 2 options. All of the staff went over and above my expectations. I definitely recommend this eye care center.
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December 2022 by Chris Keaser
The ladies that answer the phone are rude and unprofessional we had to go on medical card for a while and they treated us like the plague however when we got better insurance they would not stop calling my phone over and over never going back there the doctors are great and Rosie is the best !!! Sad there’s not better staff answering the phone!!
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December 2020 by Jackson Pyne
ABSOLUTELY HORRIBLE SERVICE
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December 2020 by Mariah Woodrum
I’m only giving one star because of the simple fact I’ve only been to this place one time and I well never go back again. I scheduled a eye appointment for both my boyfriend and I. Long story short we experienced unprofessionalism from the front desk lady by the name of ilene (however you spell it). She asked a simple question asked us if we had filled paperwork out online we stated no that we have never been told so. After telling her no she gave a unprofessional rude gesture. I expieranced it then 30 minutes later did the same exact same thing to my boyfriend. I did my exam the rest of the staff was very friendly but my boyfriend walked out due to the rude unprofessional manner ilene have give to him.
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December 2019 by Kelsey Lamp
Spent over an hour and a half waiting to get my eye exam. Front desk staff were unfriendly and are very money driven. Would not recommend this office to anyone.
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December 2019 by Robert Wince
Very friendly and thorough
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December 2019 by Nick Hancock
FANTASTIC! I lost my glasses while swimming in the ocean. This place was able to make me 2 pairs of glasses in less than one hour for a VERY reasonable price! Great customer service too! When I called, they were very kind and understanding. They said that this happens all the time ?. So, if you are in a pinch and need quick glasses, this place is amazing!
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December 2019 by Trudy Gabbard
I love Dr Sovine, she is great and takes great care of my eyes. That is the only thing I can say positive. Every appointment I’ve had I’ve been there for like 2 hours sometimes more. I paid a lot of money for glasses in February and still do not have them. I was finally contacted yesterday that they were in after 3 months, only to find out that they have to now remake them because whoever measured me for them measured wrong and they have to be remade. I am livid. They laughed it off and said “sorry”. I’ve overheard staff talking negative about people and some offices staff are very rude and pushy with expensive frames. I will not be returning to this office once I get my glasses if I ever get them.
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December 2019 by Bill Crawford
Great company, great doctors.My son and I are both competitive Shooters, our vision is very importantDr Cheryl and Misty were diligent in our exams and prescriptionsThey aren't Wally world optometrist. Real doctors with years of experience and quality products
