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November 2023 by Rebecca Speake
I paid seven dollars for a basic car wash. What I was looking for was my car to be washed, rinsed and dried. And after going through the wash, the dryer never came on so I ended up wiping off at least the windows which were still filthy. Upon calling owner Mike Correlle, I learned that it was unreasonable to expect my car to be washed rinsed and dried for seven dollars because he couldn’t make that much money. He was speaking to me from his home in Florida and he also has one in Newark. He did a lot more talking than he did listening. He was angry I would expect my car to be washed, rinsed and dried and actually clean at the end of that process and told me what a terrible car wash the Moo moo was which was seven dollars for a wash rinse and dry which I’ll go to the next time because they actually do you dry your car there. He also told me he had been in the business for over 40 years which was his justification for “shooting the messenger” so to speak. He also surmised that I “probably buy my shoes at the Goodwill for two dollars” because I was too cheap to buy the $12 wash. He was unable to look at the basic gist of the call which was that at the end of the car wash my car should’ve been washed rinsed and dried. I didn’t expect my tires, my undercarriage, spotlights or wax done. I just wanted it washed, rinsed, dried, but he clearly told me that that was too much to expect. he also he also told me that my car must’ve “been filthy to begin with, and he asked me what I last clean my car and I told him that I clean my car by hand in the summer but that I hadn’t clean my car since I had Covid cause I’ve been too sick to do it which is what brought me to the car wash as I had a doctors appointment down that direction. For my car to have been dried, I would’ve had to pay five more dollars. Upon calling out his blatant discrimination for his attempt to humiliate me for his perception of me being poor, he told me that I was “going to regret saying that he was a racist”. (as we were talking about income disparity not sure what that was about). I learned he “has 60,000 people come through there every year according to what he told me and everyone else is happy with their car wash”. I have concluded that he doesn’t need my business as much as someplace else. I don’t think he appreciated my truthful input and the time that I took to call him to tell him, what I really thought of the quality of his product. I hope that he takes this input as an opportunity to improve his product and himself as a person based on his poor conduct on the phone, but sadly, I don’t feel overly optimistic that will be the case. My review: I wouldn’t go back based on his insistence that I need to lower my expectations of what I should get when I pay for a car wash not to mention his horrible ability to interact with customers.
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July 2023 by zach heil
Nice place, wish it was open late
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June 2023 by Brandan A
This red-eye location has quick and also friendly service. They offer a great selection of beer, snacks and much more. The prices are also less than most other establishments in town. This drive thru is somewhat out of my way, yet I will continue to spend my money here because of the great service they provide.
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April 2022 by Todd
Reasonable price. Car is very clean.
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March 2022 by Patty Conner
Love it! Update. Went to car wash beside red eye express on mt vernon rd. Got my bumper scuffed and owner made it sound like I had this before going there. My car is a year old with 2200 miles. I looked at my car everyday, driving or not. Will not be going back there. I use the touchless, spend more on car washes than I do on gas. Very disappointed. Owner disrespects people, or at less females.
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January 2022 by Marco DeSousa
place is dirty. Owner is downright rude. buyer beware
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November 2021 by andrew simon
Really good people. They’ve always been good to me. The hours are wrong on here though. They open @ 10am
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September 2021 by Jessie Turner
I wanted a carwash didnt work and took $10 & hasn't returned it either. Been like 5 days
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September 2021 by Sharon B.
I hate to say I stop in here at least 3 days a week only because it's convenient. The people that work in this place have the personalities of vipers. Never a smile. I used to try to be jovial with them but I've given up. Go to the drive thru on 11th st. At least they smile and talk.
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July 2021 by Searls William
Awesome service! Never run out of my usuals
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June 2021 by Timi Shields
Vacuum stations do not work
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May 2021 by Jess Templeton
Went to soft touch on cherry valley road and the soft touch says $10. Got the $10 wash, but got charged $20. And spoke to who was working and said they get calls like this all the time. And owner won't fix. This place doesn't even print receipts.
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May 2021 by Justin Cooperrider
Don't pay $10 for the touchless carwash. It's absolutely worthless. You're better off getting out and doing it yourself. Didn't even clean the light pollen off my hood
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April 2021 by claudio crestale
Almost every time I wash my cars here, about once a month, it seems the washing program changes and less and less products are used
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April 2021 by Kalyb Chism
Sold me some nice product.
