Pugh's Designer Jewelers is a full-service custom jeweler known for its extensive selection of diamonds, colored gemstones, and mountings. The team excels in hand engraving, wax carving, and CAD services, making it easy for customers to create unique pieces. Jewelry makeovers are a specialty, allowing clients to repurpose old jewelry or trade unwanted pieces for remounting. Customers consistently praise the respectful and welcoming atmosphere at Pugh's. The staff is noted for their helpfulness and willingness to share knowledge, making every visit a positive experience. One customer highlighted the efficiency of the service, noting that a simple battery change for a designer watch was completed in under ten minutes for a reasonable price. Many reviews emphasize the outstanding customer service, with specific mention of how the team goes above and beyond to meet needs. One customer shared a touching story of how staff members helped him find matching earrings for his wife after she lost one. Within a day, they provided options that closely matched the original, leading to a joyful holiday surprise. Overall, Pugh's Designer Jewelers is highly recommended for anyone seeking quality jewelry services, from custom creations to repairs and thoughtful gifts.
We have always dealt with Kevin and he does some amazing work! We have now been dealing with Shelby and she is nothing but amazing to work with! She always comes up with great ideas and is never pushy! She wants to sell you something that you LOVE! The whole staff makes for an enjoyable visit every time we are in the store!
April 2024
Went in for battery replacements on two watches, they treated me like I was buying a 20K wedding ring! Awesome!
March 2024
Been doing business with Pugh's for many years. Always very professional and very knowledgeable. Highly recommend!
