-
November 2023 by Ludmila Core
If you use Pagani's - think that you won the lottery This is the ultimate place to have the car repaired, no bones about it! I was involved in a car accident with serious repairs to be done. Bobbie Pagani took the time not just to fix it, but to do it right. All parts were ordered from a certified Honda dealership. After the completion of repairs you have a warranty for as long as you own the car (how cool is that!!). Staff is extremely friendly and makes you feel at home. After the repairs were done, I started to drive and noticed one issue they missed. He took the car again, not only repaired the issue, but took a closer look, found and fixed other issues that were missed first. My car was cleaned and vacuumed to the max, inside and out. 5 stars, would have given 15 if I could.
-
November 2023 by Barb. Adkins
Took my car in for body work, they did such a nice job, then on my way home I had car trouble , so I called them and told them and they came out to get me and got my car back to the shop. This was a separate issue. They were so nice and I really appreciated the fast and caring service, 5 stars for sure!
-
November 2023 by Crystal Miller
Pagani's got my baby back together and looking good as the day I bought her! I had to leave her in Ohio (I live 450 miles away) and trust it to someone I'd never met face to face. They didn't let me down!!! Pagani's are friendly and easy to work with.
-
October 2023 by Nolan Robinson
the team at pagani’s downtown has gained a customer for life. I am so thankful the team that worked on my Q50 did had such dedication and skill. thank you for the incredible work!Services: Painting
-
October 2023 by Taneja Ingram
I highly recommend this repair shop. Bobby and his whole team are absolutely amazing. Both times that I’ve needed to have my car fixed. With no appointment they got my car in and fixed better than expected. I don’t even live in Newark, I live in Columbus. Anytime I need my car repaired I will have Bobby repair. Thanks for getting my car repaired in a timely manner and getting me back on the road!
-
August 2023 by Alex Chupp
Excellent customer service. Very vocal about expectations and extremely caring for customer needs and wants.
-
July 2023 by Dianne Shawler
I stopped by, without an appointment, to schedule a time for my vehicle to be looked at. I had some surface scratches that needed to be buffed out. Rick said he had time to look, no appointment necessary. He came out in the heat, looked at it, grabbed a buffer, and, viola!!! Scratches almost invisible to the naked eye. Wonderful, wonderful service!! Thank you, Rick! If we need any vehicle body work, we will definitely visit Pagani's!!
-
May 2023 by Alex Sn
I had repairs done here after an accident. Bobby and his team were very professional and kept me updated throughout the whole process. I would definitely recommend choosing this place.
-
April 2023 by Linda G
Had rear bumper replaced due to accident.They did a "WONDERFUL' job !!Everyone is very professional but personable & it was a pleasure doing business with them ! I highly recommend Pagani's for all your car/truck body work !!
-
April 2023 by Pat Wieber
Excellent work and very reasonable. Everyone there is very pleasant and accomodating. Would highly recommend them for your needs. You won't be disappointed .Service: Body & Trim
-
February 2023 by Anthony Smith
They made sure to work my sons car in once they saw it was not driveable after his accident. They had it ready to go very quickly and even washed and vaccumed it!Services: Painting
-
February 2023 by Jennifer Patterson
Wonderful experience from the estimate to the day of pick up. My car looks better than the day I bought it brand bew!! Great workServices: Painting
-
January 2023 by Ryan Cunningham
Bobby is the consummate professional, and all the people there do excellent work! It took an extra couple of days, but upon receiving my vehicle you can't tell that there was any damage previously. Great work, good price!
-
December 2022 by Steve Baldwin
Bobby why advertise & you don't take any new vehicles to work on. A friend in the Model A club told me about you excellent quality in redoing his Model A truck. He was correct in the excellence of your work! His truck was beautiful, just like it came off the assembly line. Or better! So I came in for my truck to be worked on. The gal at the front desk was very professional & polite, but firm that you were only taking insurance claim vehicles in for work. I wished to get in on a waiting list. Couldn't due that either. Very disappointed! And as crazy as it seems, the first thing I heard on 101.7 radio this morning was your commercial. Disappointing "funny". If I can't get you to work on my '29 AA Ford, can you suggest someone that can, please?
-
October 2022 by Tracy
The customer service is outstanding. I was greeted both times in a very great manner.
