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May 2023 by Mark Daniels
Best value around! Great selection and we are happy with the price and service. They are very helpful in the showroom. If you have an issue they will take care of it. Highly recommend!
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February 2023 by Mark F.
I've purchased from Nice three times and used their installers twice. The last experience was not good. They did okay with carpet tiles, but we have had major problems with their vinyl planks. Their salesperson helped us pick out the product. Their installer put in the floors. I walked them through our plan before installation. No one ever cautioned us about anything. The floor has not held up well. The've blamed us for not giving enough room for the floor to float, but didn't mention that problem at the time of install. Overall, the planks look warped and the face is peeling up in places. Not a good product, and although it has a 10 year warranty, Nice refused to stand behind it.
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November 2022 by Michelle Yates
Very friendly and helpful..
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February 2022 by Stan Dixon
We have had vinyl flooring installed in our kitchen, laundry, and bathroom; Solid Oak installed in our living room, dining room, and hallway; and custom tile shower work done in our master bath by Nice Carpets. Before you hire this company, send me a Facebook message.
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December 2021 by lickidsplit Against the wind
They did my basement and bedroom the crew was Professional did an excellent job
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December 2021 by Robert Spurgeon
Great deals on flooring wonderful people to work for
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June 2021 by Diane Smith
Installers were great. Very nice and did a great job. I really love ❤ my new carpet!
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April 2021 by Elizabeth Richards
Their show room is fantastic - so many floors on displays to walk on, and so many others to browse. The employees are helpful and the products high quality. Due to the variable delivery time, and rising prices, they let me order flooring and hold it in their warehouse until our DIY renovation is at the stage we can install it. Unfortunately due to manufactures raising prices not all their inventory was priced, because they would remove the old price before having signs for the new one, but there was no issue with having them check multiple items for pricing while shopping. We were given helpful advice about the different types of flooring while deciding what to go with, and weren't pushed into a more expensive option or into buying at all. They also have samples you can bring home, although I fell in love with one particular item and didn't need to borrow the sample to be sure so I'm not entirely sure how that works. It's such a great local store and worth checking out if you are trying to decide on flooring.
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March 2021 by Beverly Payne
Lacks in customer service. Transition pieces were not used by installer. He returned them to store. After 2 weeks I called about a refund of approximately $100. No where on my receipt did it say no refund on special orders or was I told. Their employee included them when he measured. Installer had to use a belt sander on an area no longer than 18 inches. Installer never mentioned an additional charge. Sheila said that the refund was a “wash” for his work. Guess spending over $2600 for flooring was not worth a thank you for my business or a courtesy call about lack of refund! Guess they will not be getting my future business for stairway and 2 bedrooms. Beverly Payne
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February 2021 by Kala Montgomery
Disappointed in my experience with Nice Carpets. First I had to pay in full to order and was told I would receive a call when it came in. I never did so finally I called and it had been in the warehouse for two days. Then once I scheduled an install they said they would be there between 7:30am-8:30am and did not show up until about 11:20am. Seems very unorganized and unprofessional.
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January 2021 by William Settles
Grabbing samples for a flooring project. Good mix of product.
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November 2020 by Scott Booher
Great staff. Good pricing.
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October 2020 by Bill Hosner
Great people and selection and service
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August 2020 by Samuel Meinert
Very helpful and friendly. We had lots of questions and Ray was happy to help us out.
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August 2020 by Tina booth
Great place! Great advice! Can't wait to get my new floor!