-
September 2023 by Mike Honabarger
Nothing but good to say about the staff and the parts. Always an excelent experience, plus it's 3min.from work. It's like grandpa always said; "You Get What You Pay For". I definately won't take the chance of my family being left along side the road because I was cheap. When it was just myself I bought cheap & very seldom did it not cost me more in the long run. Do it once, do it right. Buy NAPA!
-
July 2023 by Donald Suttles
Very friendly staff. They jump right in to help and answer any questions. If they don’t have it they can get it. I’ve never had to wait more then three hours for a part to come in. Definitely like buying from here. If you haven’t been here it’s a must stop auto part store.
-
February 2022 by Matt Charles
Left an engine at the machine shop requesting a inspect and clean with the specific instructions that I wanted the measurements on the crankshaft and cylinder bores. Went in after a month, everyone was clueless. No requested measurements. Illegible writing on scrap paper about a rod contacting the block and a cracked piston. Was told they would call back that day with the details. No call back after over a month, so I went in to pick up the engine. Questioned why I was being charged a fee when with out measurements, documentation, or even verbally being told what the issues were. Guy who "worked" on it was there and claimed an undersized crank, " a bunch of other stuff I can't remember," and a head that "flowed poorly." Zero documentation, measurements, no phone calls, an uncleaned block and head. I'd do your machine work else where.
-
August 2021 by Mike Riley
The guys here know what you need and how to help - best auto parts store in Newark!
-
May 2021 by Scott Brown
It's a parts store. I had no problems getting in and out. If they don't have what you need they can most likely order it. I did have to run over to the Heath location to get some of what I needed, but the Newark location made sure it was there and even let me pay for all of it at once so all I needed to do was stop in, grab and go. Very friendly people and they answered all my questions with no hassle. I prefer NAPA over any other parts store for quality any day.
-
September 2020 by scott thompson
Very helpful crew.
-
June 2020 by Jim Chinn
This Napa is always very helpful. They do everything they can to figure out a solution to any problem.
-
March 2020 by Lisa
Always great work. ?
-
March 2020 by James Paul
Stopped in to get windshield wiper blades. Great, friendly service.
-
November 2019 by Robert Wince
Great staff, very knowledgeable about automotive parts, very friendly
-
September 2019 by Eric Slocum
Napa know how commercials are obnoxious
-
May 2019 by Lisa Pack
Always great work.
-
January 2019 by Jamie Round
Very knowledgeable ..I wish I ..went to them 1 st....
-
January 2019 by Mandy Hall
Had exactly what I needed.
-
December 2018 by Jim Young
Great customer service!!
