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December 2022 by Bruce Kurtz
Got a unit fast and easy and I feel it's secure
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June 2022 by Donald Brenneman
Great Supporter of their local community!
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March 2021 by Linda Abbott
I'm sorry to post even one star for this scam business. Thousands of dollars worth of belongings gone. It had to take at least two men to carry these items. No sign of damage to the door and the whole lock was missing. Supposed to a gated, camera secure lot, yet cameras were pointed down and gate wide open and NO one saw anything. We believe it was an "inside job" the owners and management are absolutely a nightmare to get ahold of and don't seem tooconcerned. We trusted this business, now I have nothing good to say about this place!
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February 2021 by Linda Abbott
Customer Service is horrid, after our unit was broken into (the only one) yet whole lock missing, no damage to door. and conviently cameras pointed down as to not see our unit. There's only one way in and out so those camera's saw something. Gates are not locked or secure as what we were told, even the officer who made the report stated it probably was an "inside job" The owners and management do not seemed concerned at all...if your able to even get ahold of them. unfortunately had I seen previous reviews, almost all have the same story as ours. I would not have trusted this business at all.
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April 2020 by Tara Hunt
We will never recommend J and D storage to anyone. We opened up the storage unit and things were stolen just not small stuff but big things like a bed and washer. They decided to change the locks without telling us. They said they sent out an email along with a letter (which we DID NOT get) to let us know. My husband and I went to our storage unit and found that the lock that was not there but every other unit locks were changed but not ours. I called the office to let them know and they told me that there was nothing that they can do and they only get 10 locks at a time. I told them that ours was the only one that wasnt changed. Oh and they didnt give me a contract.
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May 2019 by robert hanby
Just a storage place
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March 2019 by Hayley True
Very poor management never in office when they say they say the are open! Been trying to get ahold of them for 2 weeks now and nothing I have left voicemails and still have not heard back I have been down to there office and it has been locked!
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September 2017 by Chris Boring
This place is the worst! First they double charge me for my unit, then the "weekend office help" who wouldnt give me his name answered the phone very rudely and had his TV up very loud. Oh and i still havent got my money back. DONT STORE YOUR STUFF HERE.
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March 2017 by Cory Morris
Do not store stuff here. People are breaking into unit or at least smaller units, taking things, and closing the door without even busting the locks or latches to make it seem like nothing is wrong. If you have a storage unit here please check on it, open it and make sure they're not doing to you the same thing they're doing to me. I now have at least $2,000 worth of stuff gone. Also, the lease says it's not their responsibility that your stuff gets stolen due to their lack of security and solid structures. Update, now there's cameras...after almost all my stuff is stolen. Update. Went to move what little left of my stuff out of there due to lack of responsibility the storage unit took due to my stuff being stolen thanks to their lack of structural integrity. I pulled up with the rental van only to find my storage unit door open again. Thankfully I don't think they took anything this time but wow...security cameras do nothing here. That makes at least 3 times that I know of that my storage unit has been broken into without damaging the lock in any way. It's probably someone in the company taking things. If you have a unit here, make sure you open it up and check on it!
