-
November 2023 by Liz May
I’ve been filling our prescriptions here for a couple years but they have been going downhill fast they never have refills ready they wait until you are there to tell you they have to order them, other times they tell you they will be ready then you show up and they aren’t ready, there’s one lady who answers the phone and is always rude and never tells her name, they claim their system goes down so they can’t let you pick up your prescriptions. Also the drive thru window is closed half of the time due to “short staffing” so if you are handicap too bad! I will be switching when next refill comes due.
-
August 2023 by Terri Wetz
I was recommended to Giant Eagle pharmacy by my doctor for hard to fill prescriptions. Not only did they have it ready for me within an hour but all of my insurance info had been sent electronically as well. The staff are friendly and it seemed to be a very well organized workplace. Price was less expensive too!
-
June 2023 by Becky Drake
They always make you wait to get your refills and they tell you that it will be ready by a certain time and when you go they don't have it ready and want you to come back later. Terrible customer service
-
May 2023 by Linda G
New way to pay for prescriptions is a tad confusing due to no instructions on machine in drive thru.
-
August 2022 by Dustin McDonald
Worst pharmacy in town!
-
April 2022 by Kylee
Horrible customer service from one particular lady. Who never gives her name so I do not know it. She mumbles and is EXTREMELY rude. Not personably or friendly whatsoever. If I knew her name, I would personally suggest she find another career field as customer service is clearly not the job for her.
-
April 2022 by Maykayla Metcalf
They are always so rude and act as if calling in is an inconvenience for them. Very poor customer service and bad attitudes all around.
-
April 2022 by Erica Chapman
Way better pharmacy then welgreens on 21st.
-
August 2021 by Tom Stock
They are no longer concerned about customer service. I’ve been loyal for 12 years, im now moving to a competitor. Id give examples but there’s not enough room to put them here…. Sad, very sad
-
May 2021 by Sean Farrington
Amazing. I enjoy the store and staff. They are very kind. However when I was at the checkout (
-
April 2021 by Douglas Predmore
Very nice store have a lot to choose from many different products from other grocery stores.
-
May 2020 by Gavin Rigel
They are efficient but not very friendly!
-
April 2020 by Shirley Kurtz Bolton
Great service and there taking all precautions for the virus
-
March 2020 by Cleta Lewis Petty
Clean nice store friendly staff
-
January 2020 by William P.
I wouldn't set foot in this store if I were starving. Last time we were in there we were so overwhelmed with rude staff members (mostly female) we left our full cart in a isle and walked out. Giant Eagle is the worst store we have ever been too. I guess it is true Newark area is full of low life inbreeders...Screw you too Giant Eagle you will never get my money.
