-
June 2024 by Margaret Jensen
Wonderful agency. We worked with mortgage specialist Wendy and Jamie. They are special people and now our friends. We were so pleased. Tom and Marge Brubaker
-
June 2024 by Selena Reyna
Worst mortgage company. Call and make payments and get confirmation numbers just for them to not pull the money out for weeks on end and then claiming we’re 30-60 days late before finally taking the money for numerous months payments out. Trying to get an assumption to get rid of an ex spouse per court order has been awful they “never receive” the paperwork and have to redo the whole process. Been fighting for over a year to get the house refinanced and out of my name and solely into the exhusband. They claim everything is notarized in the system but don’t notarize when call in payments are made. Would probably never recommend this company to anyone.
-
March 2024 by David Wyeth
I had the pleasure of working with Brach Fabbro, a Mortgage Specialist from Equity, and his assistance was invaluable. He demonstrated exceptional knowledge and went above and beyond to help my clients. I highly recommend their services for anyone seeking expert guidance. Truly a standout professional!
-
October 2022 by Lauren K
I only went with this mortgage company because it was by the recommendation of my realtor. I bought my house December 2021. Good things- pretty easy process, extremely low rate. Bad things- the first two times they gave me estimated numbers they went off of the home owners insurance from who they use and not USAA even other I submitted that info to them. Then the broker tells me he can get a lower rate if I switch the type of mortgage, ok. The numbers comes back higher- then they realize they didnt use the correct data. Then the broker tried pawning me off to Nationwide thinking Im going to go with them because thats their connection. I thought that was shady. But I kept with my insurance. Then in August I got remarried and received gift money. I asked *************** I worked with (*******************), and servicing. They both said, just do it online. As suspected it wasnt that easy. But thats crappy customer service for you. The third time I reached out. I got a little more info and asked again about recasting my mortgage. Suddenly theres all this information about paying a $300 processing fee and now someone wants to tell me it needs to be $10k. Please educate your people. On top of this I just qualified as a disabled veteran to be exempt from property tax. I asked this question and not getting answers. Less than a year with this mortgage and I already regret this. Stay away.
-
September 2022 by Steve Persing
They don’t care about you and would not fix a mistake on their end! Total disregard for a current (soon not to be) client. They would not provide info I requested. Clown show operation.
-
September 2022 by Brooklynne Smith
I worked with this company two years ago to get pre approved and had a good experience, quick, good rate, felt like things were explained to me. I tried to be approved a few weeks ago for significantly less… and was lied to, not explained anything, and all around just feel like I was treated differently (BY THE SAME LENDER) due to wanting a lower loan amount/having lower income. I work for a bank, I know all about fair lending and this was not it. It felt much more like predatory lending trying to get me to take out a loan that pays this company more overall. I will never recommend this company again. Take the time to speak TO your clients, explain when they ask questions and don’t blatantly lie about things to benefit yourself, that’s disgusting. Also very unprofessional when I voiced all of this to the lender, just showed she knew she was in the wrong for lying to me.
-
September 2022 by Mike Ball
Over three weeks into trying to purchase a new home with our current mortgage company (not local) I had to find someone new due to their lack of response and understanding of my tight schedule. I was referred to Tony Guinta at Equity in Newark by our Realtor and cannot say enough good about my experience. Tony was responsive, attentive, professional and understanding of our need to close ASAP. Within less than three weeks we were at the closing table without a hitch. Night and day experience from our national mortgage company we were initially trying to work with. I would highly recommend Equity Resources to anyone looking for mortgage services - ask for Tony, he was awesome.
-
September 2022 by eric farber
Brian Gilligan was great to work with on our refinance. He was there every step of the way and even followed up after closing. Would definitely use them in the future if needed. Highly recommend.
-
June 2022 by Brandon Underwood
Could not have been happier elsewhere! Brach and his team at equity resources were very quick about answering questions, taking our calls when we needed him, getting us a reasonable approval, and just being there for us when we needed him! Can’t thank him and his team enough! Highly recommend!
-
April 2022 by Brooklynne Metcalf
I worked with this company two years ago to get pre approved and had a good experience, quick, good rate, felt like things were explained to me. I tried to be approved a few weeks ago for significantly less… and was lied to, not explained anything, and all around just feel like I was treated differently (BY THE SAME LENDER) due to wanting a lower loan amount/having lower income. I work for a bank, I know all about fair lending and this was not it. It felt much more like predatory lending trying to get me to take out a loan that pays this company more overall. I will never recommend this company again. Take the time to speak TO your clients, explain when they ask questions and don’t blatantly lie about things to benefit yourself, that’s disgusting. Also very unprofessional when I voiced all of this to the lender, just showed she knew she was in the wrong for lying to me.
-
April 2022 by Samantha Leigh Iwamoto
We just recently had the pleasure of working with Brach Fabbro on closing our home! The application process was so simple and easy! He kept us informed along the way of where we were in the process. When it came time to place offers Brach was so friendly and quick to crunch the numbers for us! We couldn’t have asked to work with a better lender!
-
February 2022 by Brian Flanders
I worked with Josh Abbott and was very impressed. This was the 6th either mortgage or re-fi in my lifetime and my best experience thus far. I highly recommend this group and Josh if you are looking for a solutions based mortgage person.
-
November 2021 by Karen Pagas
Wendy was great at walking me through the process and prompt with a response when I had questions.
-
June 2021 by Jordan Davidson
Jeff Harris was awesome! The process was so easy and simple! I gave Jeff all of the information he requested one time, never had to submit the same information twice. Jeff answered all of my questions, picked up the phone every time I called and was extremely knowledgeable. He is hands down the best to get your loan closed, on time, stress free and quick!
-
May 2021 by Ben Egan
Our experience with call equity in Toledo was nothing less than horrible.As a brief summary, they delayed the start of the processing for 2.5 weeks after we signed and submitted earnest $$. I believe all concerns could have been addressed, and remedied if they would have began the processes immediately after signing and receipt of earnest $$.The seller flew in for the closing date, which was not met, and was understandably frustrated.We had to follow up with the company to inquire as to the status of any documentation required.1 week prior to the next closing date, we were contacted regarding submission of the earnest $$ (paid directly to their portal 1.5 months prior), and other documents “required immediately”. Most of which, had been previously submitted to their portal.The person we dealt with is apparently not aware of what their under writers will, will not approve.We made it very clear that we were purchasing the property as an investment.If we would have been informed that they cannot finance these types of projects, April 3rd, not May 20th, it would have saved a lot of time, money, and frustration for us, the seller, and all involved.However, we did not receive this information until the day before closing...Very unprofessional, and very frustrating results.We do indeed to pursue investment property in Toledo, however will not utilize their “service”.
