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June 2024 by Kurt Palazzo
The CVS associate, Catherine, informed me about the CVS ExtraCare + Program today, as I have been an ExtraCare program member already. She was very informative, and I signed up for the + Program today which is FREE FOR THE FIRST 3 MONTHS , and it saved me over $15 on my purchases of $29 with the $10 cashback for joining and the coupons for the other products. Can't thank Catherine enough. A+
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June 2024 by Armand Bermudez
If I could give them zero stars I would. Stay away from this incompetent pharmacy. I called them 3 days ago and was told my prescription would be ready and would be held for me. I arrive today only to be told that my medication was on a “first come first serve basis” They were rude and dismissive. In addition, they send you a text letting you know your prescription is ready only to find out it’s actually not ready or available. If you are a patient please please run don’t walk away from this incompetent pharmacy/staff. I know I will never go to another CVS… no thanks!
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June 2024 by Kasie Huffman
How bout you change your hours of operation to reflect your actual hours.
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June 2024 by Misty Decker
The pharmacy has went downhill so bad. Takes up to 8 hours to get medication, never have I went in and dropped a prescription off and it be less than 3 hours wait and then it's still hours after. Will be changing pharmacies
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May 2024 by Brian Hill
CBS has all your pharmaceutical needs
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April 2024 by C Coop
This location never answers their phone, the reps are mostly rude, and direct answers are never given. I've rarely been in the store that one customer or the other is not upset. Moving all my prescriptions to another location
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February 2024 by Hob ie
Pricey as hell over there
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January 2024 by Mike
Pharmacy is horrible! I would just close the place, I mean... what good are you really doing the community? Customer Service Sucks
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January 2024 by Lynn Hinger
I was supposed to have gotten the medication on Tuesday and I still haven't gotten it. They're getting very slow at the West main Street cvs, and once with an hour and a half break for lunch
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December 2023 by Joan Selby
CVS W. Main is always understaffed and they never answer the phone. Today they were suppose to be open until 5 but closed at 3. Poor. poor service.
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November 2023 by Catherine Dyer
I called this pharmacy 4 different times and was on hold for over 20 minutes each time. Nobody ever answered from the pharmacy.
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November 2023 by L W
I've been coming to this CVS for many years. It's sad to see it go down hill the way it has. First off, I have to say that apparently, they're able to afford to pay employees because there are always employees standing around the front when I come in. Prescriptions take days to get now, and coming in or having to call is awful! I spend hundreds of dollars in this store every week. After working a 10 hour shift, I sent my teenage daughter in for a couple things with our bank card on her own, and one of your employees (elderly woman) followed her around the entire time. I'm going to assume it's because she has piercings. She attempted to call me to ask if she could buy something in addition to what she came in for and I didn't answer because I forgot my phone at home, so my daughter was there a little longer. I really don't appreciate this. So, my daughter asked if she could leave the items on the counter while she came outside to ask me, came back in and purchased the items and left. I have also had issues with employees following me around. I am someone who struggles with anxiety and this makes things extremely hard for me. I understand you have to watch for thieves. But to stick to people like glue like this? Come on. Your prices are ridiculous, there are no hand baskets, it smells of mold damage, the dumpsters are in a dangerous place with no signage, your (younger) employees stand around talking about inappropriate things and apparently, the employees have little to nothing to do anymore since they don't have to ring folks out now. Why not go learn how to help the pharmacy?? The next time someone profiles myself or one of my kids, we will be taking our business elsewhere. Today was the last straw.
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November 2023 by Tiffany Rowland
I called in a prescription and was told it would be ready between 4pm and 4:30pm. We arrived at 5:30pm and were informed that it had not yet been started and it would be at least another hour. We left and returned at 6:45pm. There was one car in front of us and the young man at the counter moved so slowly we were literally able to count back the change being given to the customer; one coin at a time. When this display was complete it was 7pm, ironically the exact time the pharmacy closed. As we pulled up to the window (7pm on the dot) the clerk put up the closed sign and pulled the window shut although he had clearly seen our vehicle and one other waiting throughout his slow motion display of exemplary customer service. This is not our first experience like this at this particular pharmacy. Thankfully it does seem to be the only CVS in the area completely devoid of customer service (and possibly intelligent life). I would highly recommend taking your business elsewhere unless you enjoy a spike in adrenaline and sudden rise in blood pressure.
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November 2023 by Jessica Whitney
I am sick and still have to work. CVS decided to pinch pennies and change store hours 9am to 7am, making medication farther out of reach for me and everybody. It's all about the bottom line with this company and customers are second. Do not shop here.
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October 2023 by karyn WEIGAND
Worst pharmacy ever manager should be fired an start all over... You have to wait hours or days for medicine when your sick. Pharmacist (the women) is rude the lady in blue in the back that helps them is also rude never in a hurry just there for a check. Waiting on the phone over an hr just to see if my medicine is ready because the app has no record of me having a script but just left UC... going back to target pharmacy
