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November 2023 by MATTHEW CAMPBELL
EXCEPTIONAL EXPERIENCE!!! We were on a road trip from PA to Cincinnati, and poor workmanship at a shop in PA led to three lug nuts breaking off our wheel. Very dangerous. We called and spoke with Brad in service. We limped the van to them, and 2 1/2 hours later we were totally fixed and back on the road. True professionals!!! You guys saved our trip!!! Thanks again- The Campbell's
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November 2023 by LUNA STAR
Not a wonderful place. The vehicles are horrible. Their GM and his underlying walk over females and treat them badly. The entire company is the same.. I petty the females who work for this company. Or go in to try and buy a vehicle. Now their Mechanics, and one of the parts guys Dave. Are wonderful to deal with, only ones who don't look down on the opposite sex.
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November 2023 by Britney Stuller
Brett & Gary were exceptional in helping us get into my new car! Brett was super informative and got us in and out. We are so grateful!!
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September 2023 by Nicole Schnorf
My husband & I have bought two trucks and one small SUV from Dakota! We won’t ever buy from anyone else. He is always super helpful & works very hard to get us the best vehicles for our money! Always ask for Dakota!
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September 2023 by Marissa Sees
Brett, my salesmen, was amazing! He made buying my first car so enjoyable! He helped me figure out how to get through the process, while be honest and thorough. I bought a 2022 kia seltos and I absolutely love it!
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August 2023 by Michelle Steen
We recently purchased a Toyota Highlander from Coughlin GM Newark. The buying experience was so easy. Our salesman Dakota Howard was great. He made sure we got the exact deal we wanted , and took the time to answer any questions we had, even after the sale . We actually purchased the same day we went to see the vehicle and we never do that. Everyone there is very nice and extremely helpful ?
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August 2023 by Karen Donaldson
Dakota, my sales representative, knew I would be coming the next day and the vehicle I was interested in. He was very much prepared for every question and was very knowledgeable. I was very impressed with Dakota. The dealership was very clean and everyone was very friendly! Bought my Dodge there that day!!! Very Happy with it ?
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July 2023 by Josh Spung
Chad was a great help. He called me when I asked for a quote online. When I went to the dealership he took as much times with us as we needed. He was really helpful in sorting through the inventory and finding us exactly what we wanted. This is the second vehicle I have purchased from Coughlin Newark.
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July 2023 by Bruce Kurtz
Called them up, they reserved my part, picked it up,no problems
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July 2023 by Matt Kunsman
Parts Department - outstanding service. Recently ordered some roof rails for our 2017 Buick Enclave from GM Online. Picked them up and they showed signs of damage/defects from the manufacturer where the screws wouldn't even thread. Parts Department folks responded immediately, took the order back, and had a complete replacement for me the same day. Fast, efficient, and solved my problem with a smile. Definitely will look to this place when the time comes for a new vehicle.
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April 2023 by Ericca Sichina
I came to this lot in a pinch to find a bigger car as I have my 3rd baby coming soon. Lenny and Gary were so friendly and accommodating. I found a nice car big enough for the whole family.
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February 2023 by Timothy Hughes
I called about ordering a new corvette was told they had allocations. To be sure i wasnt about to drive the distance i asked if it would be for msrp and was told yes. I drive all the way to this awful place and proceed to build out the car i want to order. Salesman tells me he has to go get final numbers after tax and title. He comes back to inform me for msrp i would be waiting a year. If i wanted it sooner it would be 10k over msrp. They lied to get me in the door and wasted my time. I wouldnt recommend this dealership to anyone. The salesman are snakes and the manager is worse.
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November 2022 by Dawn Rader
Drove an hour to get there because 2 people said what great customer service i would get an they would be willing to help me. Well let me tell you that the salesman was more than rude an didnt even want to help me. Fast time in an out of a dealership ever. Never will I be back
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October 2022 by Rebekah Johnston
I will NEVER step foot into this dealership again! I went on a friday because my tires were leaking 1-2lbs of air every 2wks or so. They were to seal the tires. Simple right? Wrong! I left the garage $149 later...my car was bouncey and way off alignment and shaky. I called and asked what to do. Couldn't get back in until Tuesday! I went in for my 9:45 appointment they "test drove" it after trying to place the blame for the bouncey tires on me. The car was driving fine when I went it except for the leaking air... amazingly I needed a front end alignment which I had already done about 2 months ago when I purchased my new tires from my mechanic KB tire in Danville. I needed 3 valve stems, struts and a sway bar! I did the valve stems. I did not get out of there until 3:30! My car is STILL NOT right!! It's still bouncey and very shaky! Remember it WAS fine before I brought it in!! What happened to my car? Why isn't it fixed? Another $155 later!! I will NOT be back. Did they see a woman with Brain Injury and think.... hmmmm easy money? I think so. Well, lesson learned...... it doesn't pay to be lazy! It's back to Jeremy an honest down to earth mechanic for me. I made a grave mistake. Be wary..
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September 2022 by Krangcha Alley
Be careful if you guy take your car to do service.they will trick you tell you’ll to change part which is not necessary if you don’t agree to do the service and leave your car with them they will put screw on the tire and tell you to change tire. It’s scam
