Staples in New Philadelphia, OH serves a diverse community of small businesses, remote workers, parents, teachers, and students. The store offers a range of services including printing, shipping, technology support, travel, and recycling, along with products that support new ways of working and learning. Customers appreciate the friendly and helpful staff, with employees like Ashton being especially praised for their knowledge and courtesy. The store provides a welcoming environment where customers can find what they need and receive assistance when required. While most reviews highlight positive experiences, some note minor inconveniences, such as delays in phone communication and the need for tech department assistance to remove anti-theft devices from certain products. Many customers find Staples more convenient than other options like UPS Stores, especially for returns related to Amazon purchases. Overall, Staples in New Philadelphia is viewed as a helpful, community-oriented store that caters to the needs of small businesses and consumers alike.