Richards Medical, a Rotech company serving New Philadelphia and surrounding areas, provides home medical equipment and services to support patients in managing their health comfortably at home. They offer a wide range of products, including home oxygen concentrators, tanks, and therapy, as well as home ventilators and CPAP machines for sleep apnea. The company also specializes in wound care, offering advanced supplies and negative pressure wound therapy (NPWT), along with diabetic supplies such as Continuous Glucose Monitors (CGMs). Reviews highlight the caring and professional staff, particularly Tyler and Greg, who are praised for their helpfulness, patience, and thorough explanations. They are known for their friendliness, knowledge, and willingness to go above and beyond to ensure patients understand and are comfortable with their equipment. Overall, Richards Medical aims to enable patients to manage their care at home effectively, helping them live more comfortable and productive lives every day.
My dr’s office sent my order for CPAP to another DME company. It was going to take over 3 weeks to receive. After getting the runaround I contacted Richard’s Medical. They picked up the order on a Monday and I had my machine by Thursday. Great employees!
September 2025
I had a great experience! Tyler Jarvis dropped a bed and a walker off to my house for me post surgery. He was very kind and patient with all my questions. He showed me how the bed works so I fully understood. He also gave me safety instructions. I appreciate him and the order was easy! Thank you!!
July 2025
Outstanding! Kelli Crank PST was efficient, very pleasant and professional, super staff pick 👍🏻 The bed has greatly improved my father’s ability to be more independent. Great experience overall, keep up the great work .
