“Sister and I upgraded to the iPhone 15. Super easy process and I appreciated that the rep took the time to walkthrough the ensuing account changes. Big thanks to Nicole for her help!”
“So far the best service under this new management
I love it here with akash's incredible service.
I would recommend all the senior citizens here for the proper guidance with patience.”
10AM - 7PM
1191 W High Ave, New Philadelphia“All I can say is WOW! We were shopping at Aldi and just happened to see the OPEN sign! Stopped in, switched from Boost Mobile. It was quick, painless, knowledgeable and extremely friendly! Glad we stopped in and are part of the Cricket Family!”
“Chad, in the Newphiladelphia location is the best! He is always willing to go above and beyond for his customers. I hope if anyone ever needs help they ask for him. The best employee in that store hands down!”
“Darby and Tristen were great. They were very friendly and helped me with my needs! Rob was awesome! Incredibly knowledgeable and went above and beyond to not only get me the accessories I wanted but get me the lowest absolute plan and save me money! Essentially costing me next to nothing to upgrade and slurg a little. Truly exactly what customer service is supposed to be ! I'm very happy with this experience. I am looking forward to working with him again soon.”
“We spent some major time fixing what the online sales couldn't do due to rules to prevent fraud, we have two residences with spectrum, Ohio and Florida, the staff at New Phila was very helpful and the manager fixed us up with a great package that looks to save us some serious cash. I didn't catch his name but I think it is Joe, we are very satisfied with their service and help!”
“Isaiah and Lukas were awesome and so very helpful! We have not always had this type of service at this store and were very grateful for their helpfulness to switch over to an Iphone. Great guys and very helpful.”