Lowe’s for all of your home improvement needs. Located in New Philadelphia, OH, Lowe’s offers a wide range of products, including gardening supplies, appliances, paint colors, and patio furniture. Customers appreciate the friendly, courteous, and helpful staff, with many noting that employees are honest and upfront, creating a positive shopping experience. The store features a scratch and dent clearance section with outstanding discounts, making it a popular spot for budget-friendly finds. However, some customers have found the employee assistance to be inconsistent, especially during returns or inquiries, and have noted that checkout is often self-service, which may lead to longer wait times. One customer shared that although they had issues with a product not matching their order and unhelpful staff during the return process, others experienced honest service, such as a manager honoring a lower price on a tool set. Overall, Lowe’s remains a go-to store for home improvement supplies, with friendly staff and good deals, though some customers prefer additional assistance and cashier options.
Always has what I need plus I love t h e military discount.
June 2024
The store has almost everything, I could go bankrupt shopping there.
May 2024
Nice selection but they need to train staff to be more attentive. Several employees walked past us without any aknowledgement we were there, felt like a ghost.
