“I purchased an expensive set of tools, and the price rang up incorrectly at the register (higher than marked). The manager informed me that the price had changed and was supposed to be the higher price, but since they forgot to change the tag on the floor, she honored the lower price even though the sale was over. Honest customer service, great store.”
“As a local contractor, I got to say this is the best home improvement store in the area! I have read some of the reviews and people just need to pay attention and quit complaining about the small stuff. First if you don't want to walk all the way to the building materials desk to get your slip, order on the app and dodge going in all together. If you need paint and they are "AWAL" because for some reason corporate gives that department groceries and pet area. ( very poor decision) then if you just open your eyes, every desk has cards to call for the associates. Rant over. But glad they are starting to use app to map location of product better. Inventory is always good at this store. Massilon sucks at inventory and just sucks all around. New phila is way better. I dread going to the massilon store and will dodge it any chance I get. Staff is super friendly and yes there are flaws in some departments but what business doesn't have flaws. CORPORATE pay attention to how you are running your employees having them be half way across the store trying to stock items and leave their areas is ignorant. Why not have restock crews? Customers need the associates to be closer to their departments. Also please start carrying big bags of 5min easy sand drywall compound. As well as the light weight light green pails of premixed mud. I appreciate the service I get as a contractor and how caring for us. Love being able to get samples to help my job. Lowes doesn't treat contractors like this. The used to but they just suck in general. Glad to have menards. It's my home away from home. One final thing damn your manager who would let me but the rental scaffolding on rays list for cheaper. Hahaha I spend a crap ton of money there already. Keep up the great environment at this store.”
“It is a clean and very organized. The employees are very helpful and knowledgeable about many different things. I will recommend this store to friends and family. Great work and keep it going tractor supply ???”