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September 2024 by my emails
This store tries to charge full price and not honor online Cricket sales prices. The worker tried to charge an extra $200 for a phone I turned around and bought from Cricket shop at the deal price! Just shop online and don't waste your time/money going there.
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August 2024 by Rebecca Gladman
Kareem, very good service representative... very patient and assisted me getting my voice automation turned off...
Really great manners and patient with all my questions.... Thank You!!
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August 2024 by Francisco Pereza
Mr. Kareem made everything easy for us as a new customer, I appreciate him
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July 2024 by S N
The service was professional, Abdekkarim was very welcoming and profitionnal, he makes it very clear and easy for me as a new cricket user, I definitely recommand this shop and service for everyone.
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July 2024 by Kieran Moore
Great service !!!!
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July 2024 by Juan Alejandro
Kareem good service
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July 2024 by Vicente Alvarez
Good service , Kareem
Thanks
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July 2024 by Luis Gomez
Perfect assistant from Mr. Kareem
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July 2024 by Jessica Herriman
Definitely recommend! Really good people working at this store! Thank you for helping me in the VW and Semi wreck!
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May 2024 by Rebecca Horrocks
Cricket is such a value! Great service, coverage and a wonderful customer experience! Great job Cricket New Philly !
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November 2023 by Aden Troyer
I have great experience with cricket every time I go there
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December 2022 by Rachelle
All I have to say is, take less time trying to sell additional items to your customer when they are in the store and sign them up for plans they came in to sign up for. I’ve been a cricket customer for going on 7 years and all I wanted to do was add 2 more lines to my service. Got an unexpected bill of $160 when my monthly bill (that I signed up for and confirmed with the lady who runs the store) should have been 4 lines for $100 plus tax. Maybe instead of trying to sell me accessories and speakers and ear buds on top of the phones I was already purchasing then this wouldn’t have happened. LISTEN AND CONFIRM WITH YOUR CUSTOMER DON’T TRY AND UPSALE ALL THE TIME. Not very pleased right now with this company.
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November 2022 by Chell
All I have to say is, take less time trying to sell additional items to your customer when they are in the store and sign them up for plans they came in to sign up for. I’ve been a cricket customer for going on 7 years and all I wanted to do was add 2 more lines to my service. Got an unexpected bill of $160 when my monthly bill (that I signed up for and confirmed with the lady who runs the store) should have been 4 lines for $100 plus tax. Maybe instead of trying to sell me accessories and speakers and ear buds on top of the phones I was already purchasing then this wouldn’t have happened. LISTEN AND CONFIRM WITH YOUR CUSTOMER DON’T TRY AND UPSALE ALL THE TIME. Not very pleased right now with this company.
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September 2022 by Rachelle Mathias
All I have to say is, take less time trying to sell additional items to your customer when they are in the store and sign them up for plans they came in to sign up for. I’ve been a cricket customer for going on 7 years and all I wanted to do was add 2 more lines to my service. Got an unexpected bill of $160 when my monthly bill (that I signed up for and confirmed with the lady who runs the store) should have been 4 lines for $100 plus tax. Maybe instead of trying to sell me accessories and speakers and ear buds on top of the phones I was already purchasing then this wouldn’t have happened. LISTEN AND CONFIRM WITH YOUR CUSTOMER DON’T TRY AND UPSALE ALL THE TIME. Not very pleased right now with this company.
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August 2022 by Josh Tripp
Amazing store is clean the dudes in there really know there stuff. I went in there to get service and they got me 30$ off my bill a month! (I loooooooove it!!)
