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October 2024 by Ray Mc
Had the replacement battery I needed when I needed it.
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October 2024 by Trevor Johnson
Went in to buy a light bulb for my wife's license plate around 9:20 am. Found what I needed and went to counter. No one came. This is a very small store. I waited about 6 - 7 minutes, but still no one. I heard some noises coming from the back - there's no wall dividing the "backroom" area, but I still didn't want to go barging in - so I got close and said "hello". Nothing. Got a little closer, and said "hello" a little louder. I hear two people talking, one says "got a customer", and another guy walks past, looks right at me, grunts, and keeps walking.
I go back to counter, certain that someone will assist me. I have to wait another 3-4 minutes for a totally different person, distracted by trying to work on his cellphone, to appear and check out my single item.
I had a similarly poor experience the last time I shopped at this O'Reilly's.
I literally walked to this location; I live in a small town; I want to support local business whenever possible. But the in-store experience has to give consumers a reason to want to come back. Convenience can not be the only incentive you peddle.
I will never shop here again. There are so many alternatives, it makes no sense to waste my time and money on a place that has no concern for them.
My financial impact will not be felt, as minimal as it is, but I hope maybe a few people will read this review and treat this business with the to same dismissal they gave to me.
Thank you for your time.
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August 2024 by Melissa Shofner
Employees are always very helpful when I go
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August 2024 by Rebel Cassidy
The employee have always tried to be helpful on getting the right pards order or exchange. Like any auto store some people are going to have more knowledge on the parts or solutions for your auto needs.
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July 2024 by sistermaide
Very helpful young guys. They diagnosed that it's my alternator that wouldn't keep my car running. They were ready to order one in very fast time.
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May 2024 by Rick Crouch
Very friendly and helpful staff. They usually have what I need, at least 90% of the time. Prices are the usual going rate.
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May 2024 by Beth Fordyce
Bought windshield wipers & Hayden installed them for me! Very nice & professional young man!
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May 2024 by Russ Banks
Gone down..... didn't have my phone so couldn't look up my headlights. Used to get help. Went elsewhere
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April 2024 by J Snodgrass
Very knowledgeable and helpful. This store has become my "go to" store for autoparts.Employees go above and beyond to enhance customer satisfaction.
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March 2024 by Marty Davenport
Very helpful young men
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February 2024 by Elbert Huffman
Excellent service and parts!
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November 2023 by Amanda Emrick
Went in first thing when opening and they were ready and equipped with the item I requested. I believe Jacob the manager was the gentleman who helped me!
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November 2023 by sage Brooks
Always helpful
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September 2023 by Tree Man
There's not much to say it's an auto parts store . But I just go here for cleaning supplies for my bike and truck.
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September 2023 by Amanda Marie
Went in first thing when opening and they were ready and equipped with the item I requested. I believe Jacob the manager was the gentleman who helped me!
