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July 2024 by Alexis Wilson
If I could give these guys 10 stars, I would!!
I will preface this by saying that I am a female. If you are a female, you know you have to worry about being taken advantage of when it comes to repair shops. I was nervous to find a good shop to diagnose and repair my 2018 Hyundai Sonata before our family vacation. After speaking with my SIL, she recommended New Lebanon Body Frame & Tech. I called, explained the issue and they got me in quickly. My car was throwing a large emission leak code and had some RPM issues. They first recommended replacing the gas cap (and a severely past due oil change, I was 10k over), as this is a common issue of the code and my gas cap was in terrible condition (showed me the cracks in the rubber seal) and had a strong chance of resolving the issue. They told me if the light came back on, to call back immediately and they would complete a smoke test to determine where the leak was. Unfortunately I have the worst luck and the light did come back on a few days later. I called and they fit me in the same week even though they were booked solid. Within a few hours they called and let me know that they detected the leak and it was my purge valve. They got it replaced and I was back on the road the same day! They were fantastic to deal with! They took their time describing what the issues were and did not try to push any extra things on me. They drove me home the first day so I did not have to sit in the shop waiting. They generally made me feel so much more comfort with the entire process. And they were very fair with pricing as well! I was extremely nervous on the cost of all of this and I was pleasantly surprised when the actual bill came! I am so relieved to have my car back and repaired. I will always recommend these guys to anyone who asks and we are planning on scheduling my husbands truck for some needed repairs!
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May 2024 by MarthaMonica corradine
Great work, great customer service, people that care
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March 2024 by Vorhis Crew
In our recent dealings with New Lebanon Body and Frame, we've been very pleased with the personal care/customer service we've received, as well as the open/honest communication.
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January 2024 by Andy Thompson
Excellent customer service and work. Thanks to Dan for the support and can do attitude. Highly recommend for your body shop needs.
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November 2023 by Jimmy Johnson
They repaired a fuel leak and while it was in their shop I had other routine service done (Oil change, alignment check, etc). They were friendly and honest at a fair price. I will use them again.Services: General repairs & maintenance
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October 2023 by Noah Williams
Deand his guys were awesome! Picked up a truck on a moments notice and was able to deliver to our repair shop quickly! Their great service is no accident!
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October 2023 by Paige Ferrara
I can't say enough great things about Dean and New Lebanon Body Frame & Tech! Great customer service, efficient, trustworthy and very knowledgeable. I was having issues with the heat in my SUV, Dean and his team were able to get me right in, diagnose the problem within an hour, order the part and have it fixed same day! I would highly recommend!
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September 2023 by Daniel Ault
I did not get directions to this place please note Google
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September 2023 by Charmine Curl
These people were outstanding
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September 2023 by Thomas Swiger
Good place friendly and reasonable
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September 2023 by Janet Ruckrigl
Excellent service. Would call with price quote before doing work.
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September 2023 by Aaron Rutledge
When I first moved to New Lebanon I had moved 50 minutes from my auto mechanic so I had to find a business to help maintain my vehicle. I like this place I don't have any complaints.
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August 2023 by Jane Moore
Friendly, efficient quality work. Do their best to do exactly what you ask for.
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July 2023 by John Kayler
Fast friendly professional service, the work they did was great! Highly recommended!!
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June 2023 by Nikki Blair Jones
Excellent service and attention to detail. Also, very helpful staff and caring service. This was a first for me, dealing with auto body repair, and the Dean and Dan were very helpful through the entire process!!!Service: Auto body & trim repair
