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January 2024 by Elisa C.
I absolutely recommend this hospital. Staff working at the reception is very kind, so it is a good start. Also nurses are caring and very professional. And I 100% recommend Dr. Hess, he is by far the best! He saw our dog, Miriam, and took his time to explain to us everything and very detailed. He listened with patience and answered all of our questions without being rushed at any moment. He also showed genuine interest in our dog, so you can clearly see he loves what he does. Thank you very much, Dr. Hess!
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January 2024 by Margaret Busker
Great experienced doctors and caring and professional staff
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January 2024 by Dennis Royer
Staff was great. They clearly care about your pet, and are accommodating of your schedule where they can be.
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April 2023 by Michael Ramsey
Always friendly and understanding of pet parents concerns. Very friendly towards our cats who are often nervous about going to the vet. Their pricing isnt terrible and they do offer petly memberships for those who may not be able to afford the upfront costs of vaccinations or teeth cleaning.I also am never waiting too long to get seen.
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January 2023 by Tracy Scholl
Staff was wonderful, loved my doggies almost as much as I do
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December 2022 by Mike Kennedy
Nothing but good things to say about Willow Wood. Both my dogs go there and the older has for 6 years or more. The front desk, techs, and doctors are so incredible with my pups. Dr. Connolly has been their primary vet for years and is amazing. She so good with them, extremely knowledgeable and thorough in explaining their care. So thankful for her and Willow Wood.
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October 2022 by Carolyn Sexton
Willow Wood has been amazing with my cats. The staff is very supportive and goes above and beyond every time. Every staff member I worked with and even ones I didn't you can tell that they all have a passion and dedication to working with animals. I will always highly recommend them to treat any animal.
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July 2022 by Tobias Kunke
Willow Wood always takes care of our pets with friendly, professional service.
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February 2022 by Frank DeBellis
Great people! Happy I found them!
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February 2022 by earl masterson
This vet practice is amazing! We were referred to them from our previous vet and we couldn’t be happier. The vets (specifically Dr. Joey and Dr. Connelly) are very caring and they take time to talk to you and listen to ur concerns. All of the vet techs are awesome and the front desk staff are super helpful as well. We had a semi urgent issue with our dog last week and even though they were super busy they made time for us to bring him in. After some blood work and a few days of meds he was back to normal :)!! They even called us a few days later to check up on him. Very professional and always reliable. I can’t say enough good things about Willow Wood! Both our dogs say “thank you”!
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February 2022 by Karen Ruzek Bolton
We have used Willow Wood Pet Resort in New Albany to kennel our dogs for many years. However their service has deteriorated and they are routinely non responsive so I now worry about leaving my dogs in their care. For example they will not return phone calls when we call to check on our dogs. They also do not post photos of our dogs online even though we purchase their “Gold Paw Package” and always tip generously. Looking for a referral for quality care and kenneling. Thank you!??
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January 2022 by Kathy Stewart Soukup
Ralphie our English Cream golden retriever has been going since he was 8 weeks… he is now 4 months. He wiggles all the way in the door! The staff is fantastic. I am so thankful to have such a great place for him when we are at work.
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January 2022 by Megan Johnson
Took my bernedoodle in for a haircut to celebrate her first birthday and meeting my family at Christmas for the first time. They did the exact opposite of what I asked for. I said "just a trim, we like her fluffy with long hair on the top." $115 later ($35 more than our usual place) and I'm embarrassed to take her home! Should have taken birthday pictures before the appointment. They said they were busy for the holiday and blamed the uneven portions on matting even though I brushed her an hour before the appointment.
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December 2021 by jason williams
The Doctor's and techs are fantastic! I had a vet I loved but had too many issues with the office staff and had to change. My pups couldn't be happier and are always treated as if they are their own!!!
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October 2021 by Gabi
I cannot say enough good things about this place and staff! The staff listens to you and offers personal and professional suggestions which is so so helpful. They treat your animal amazing as well!
