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October 2024 by Sarah Krise
I always have a great experience at Willow Wood. I have a dog who gets very nervous going to the vet and the techs and vets are so patient with him and the front office staff are always welcoming.
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July 2024 by Kimberly E
Wonderful vets, techs and staff. Always helpful and able to see my pup even on short notice. We appreciate you!!
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May 2024 by Taylor Skorman
Amazing experience at Willow Wood! I won't take my dog anywhere else. I recently moved here from LA and the vets there did not care about my dog and rushed him out because he constantly barks every time he goes to the vet, he loves his attention. I warned them at Willow Wood that he barks and apologies in advance because he can be a handful, they were so nice on the phone and assured me he will be fine! The second I brought him in everyone was so nice and saying hi to him, the vet tech was the absolute sweetest and she kept feeding him treats. She took him back to trim his nails and the vet came in and was the sweetest man in the entire world, you can tell he really loves animals and cares about them!! He put together a treatment plan for his chronic ear infections, told me about a movie I have to go watch with a traveling dog like mine, and my dog only barked when we were all in the same room so he actually was calm for the most part!
Experience was a 20/10 and very cost effective!!
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April 2024 by Laura F.
My dogs have been patients here for over ten years! I primary see Dr Soctr Whiteman. But have seen the other doctors on occasion and can say with certainty... you are not only in exceptional hands here skill wise, but also very caring, patient and gentle hands here as well. My first experience here was when my dog Murphy jumped up onto the tablegrabbed a pill bottle, ran, hid and ate an entire bottle of ADHD pills. We didnt have time to take him to MedVet or our vet (at the time) at Beechwald.... We instinctively swooped down, wrapped him up in a blanket and drove as fast as we could to the nearest vet.... That was vet Willowood Pet Hospital, a mile from my home. I came in panicked. My dog wasn't a patient here. I had no clue of they would see him immediately. But I knew we had such a short window and If they didn't get the amphetamines out of him he would of died. As I was explaining the situation they grabbed him. Took the leftover pills and took him to the back. The pumped his stomach administered charcoal and kept him for observation. They literally saved his life. At that moment I transferred all my pets to this practice and have trusted them whole heartedly ever since. Todays visit wasnt as dramatic. I found a tick on Loki that was buried and I couldnt get it off. Call this AM got an appt same day. Drove in, came in side, a tech came and got him three minutes later. While back there he got updated on his vaccines. Tick wasnt a tick, was a mole. Glad I didnt try to "dig it out" and left it to them to evaluate. The whole trip in was $36. I mean. Its great there. They love on your dogs. Give them treats and keep them healthy. Great place. Highly recommend.
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March 2024 by Catherine Hinerman
My husband took our little yorkie Rocky there this week just to get his nails trimed, first of all, I agree we did not have an appointment he just stopped in to see if they could trim his nails, our bad. Her first response to him was to just go up the road to somewhere else, then the other receptionist stepped in to help. We forget being in a small business ourselves we welcome any customers we may get. Anyway, the receptionist tried to tell my husband that we had never been there before, which we had been quiet afew times, but the way she handled him as a customer was so rude. They did end up trimming his nails and charged him $25.00 and also said to him that next time he came in that he would have to pay for a full visit! So, my husband said to the rude staff, not to worry, he would never be back! I guess they don't need the money, Rocky is only 5lbs and sweet as can be, it took less than 5 minutes including the paper work, if they treat my husband that way then I can't imagine how they would treat the other animals or our little Rocky. By the way here are the last dates we had Rocky there 2-16-23 for Nail trim $22.00 the next visit was 3-27-23 Exam $67.00 & Nail trim $15.00 for total of $82.00 maybe that's why they want a full visit instead of just a nail trim! Good Bye!
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January 2024 by Elisa C.
I absolutely recommend this hospital. Staff working at the reception is very kind, so it is a good start. Also nurses are caring and very professional. And I 100% recommend Dr. Hess, he is by far the best! He saw our dog, Miriam, and took his time to explain to us everything and very detailed. He listened with patience and answered all of our questions without being rushed at any moment. He also showed genuine interest in our dog, so you can clearly see he loves what he does. Thank you very much, Dr. Hess!
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January 2024 by Margaret Busker
Great experienced doctors and caring and professional staff
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January 2024 by Dennis Royer
Staff was great. They clearly care about your pet, and are accommodating of your schedule where they can be.
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October 2023 by Jean S.
We have been going to WillowWood for over 20 yrs now. Dr. Whiteman is a delight to work with and so educated. He never rushes us, and all my Golden Retrievers have loved coming to him. His staff is delightful as well, always very helpful, and always gets back to me with questions my husband and I may have. I highly recommended WillowWood and that we have the BEST care for our baby.
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June 2023 by Jennifer S.
I've been taking my dog here for three years. All of the vets she's seen have been compassionate and thorough. I'm very selective when it comes to my fur baby, and I trust them completely! Highly recommend.
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April 2023 by Michael Ramsey
Always friendly and understanding of pet parents concerns. Very friendly towards our cats who are often nervous about going to the vet. Their pricing isnt terrible and they do offer petly memberships for those who may not be able to afford the upfront costs of vaccinations or teeth cleaning.I also am never waiting too long to get seen.
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March 2023 by Jax N.
I have been going to this clinic for 17th with 2 diff animals. Both dr Hess and dr whiteman are great! Highly recommend !
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January 2023 by Tracy Scholl
Staff was wonderful, loved my doggies almost as much as I do
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December 2022 by Mike Kennedy
Nothing but good things to say about Willow Wood. Both my dogs go there and the older has for 6 years or more. The front desk, techs, and doctors are so incredible with my pups. Dr. Connolly has been their primary vet for years and is amazing. She so good with them, extremely knowledgeable and thorough in explaining their care. So thankful for her and Willow Wood.
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October 2022 by sallie cochran
I ate something bad; however,now I like propel!!
