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November 2023 by Nidhi Arora
Unreliable. They are always cancelling pre booked appointments.Unprofessional to say the least. I can confidently say this for the New Albany location . I’ve started going to the downtown location in the last few months since they keep your appointments . If you have an event coming up, please don’t depend on these folks. They WILL cancel on you last minute. This has happened with me a bunch of times now .
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August 2023 by Rachel Karpanty-Yantis
I’ve been going to Nicole for about a year and highly recommend her! She’s got a low key vibe, listens to what I want but also provides great input and gives a consistently great cut that always grows out well. I love Aveda products and appreciate the extras like a mini facial during shampooing.
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July 2023 by Carrie Bonifas
I'm new to the area and have been coming to this salon for a short time. I've really loved my hair color since see Marisa, she does a fabulous job with explaining everything and making sure I'm happy.My sister and I recently had facials and it was such a fabulous experience. The manager Lisa did such a great job making us feel welcome. Monica pampered me with an incredible facial and I was glowing at the end. Justin checked is out and explained how to use the free facial product that we got. Love this salon and staff!!
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June 2023 by Kelsey Zeigler
On a whim, I decided to book a waxing appointment with Marisa because a different business canceled on me last minute. I couldn’t have made a better decision! The lovely people working the front desk were so friendly. Marisa was absolutely amazing! She walked me through every step and did a fantastic job. Felt like I made a new friend by the end of it! Will definitely go back to Marisa and Square One in New Albany for my waxing needs!Service: Waxing
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February 2023 by Danielle Mormol
I've been coming to Square One for years and the improvements they make just get better throughout the years. I highly recommend you trying this salon even though they can be a little more pricey as the quality of their services exceed my expectations. Every time I come here or call and talk to their manager Lisa, she knows my name and is always upbeat and makes me feel welcome at the salon.I found out recently that you can get a dry style that is relatively less expensive. I come once a month to see Sophia to get my eyebrows done and she always exceeds expectations. I don't have anything negative to say because ever since Lisa took over things have been amazing. I did a few issues with the last manager but that was so many years ago.I got a haircut today by Breanna and was offered a mini service during her giving me a hair wash. I love the extra pampering because when I leave here I actually feel beautiful. Thanks Square One SalonServices: Haircut
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February 2023 by Brad Heller
I have been coming here for years. Master Stylist Michelle Iddings is top notch, and the front desk staff, Tracey and Lisa are exceptional hosts!! The salon does great work and they are always on their A game!!! Good job ladies!Services: Haircut
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January 2023 by Ian T.
Due to some of the challenges with COVID I ended up having to find a new place to get my hair cut. This location came up while looking for men's haircuts and I'm glad that it did. I've had several stylists since I first tried them out and it's been a positive experience every time. Not sure about the services for women, but I can tell the guys it's a first class experience.
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December 2022 by Kevin Graves
I went to get my hair highlighted. They took advantage of the fact that I was male and had little experience getting my hair done. I had no clue that $140 to highlight the top layer only of my hair was a complete ripoff. After speaking to many of my long hair female friends who have experience. They acted like they didn't have time to do the underneath part after they had already started. So I paid more to get the very top of my hair highlighted and unfinished than most females pay to get a whole head of hair colored and cut. Today I need my color done again. But, I am not calling these folks ever again.Service: Hairstyling
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December 2022 by Carrie
I recently saw started getting my hair done by Hanna and she's absolutely wonderful! You can tell she truly loves what she does and she's very good at it too! I showed her a picture of what I wanted my hair color to be and she did a great job matching it.It's a little more expensive going to this salon, but it's worth every penny. I like the Aveda products and how they are better for you than most hair coloring products with all the chemicals.
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November 2022 by Sheelah M.
I have been going to Square One for years. Canaan is wonderful with all types of hair, including curly thick hair. Jamee is great for mani/pedis. Not going anywhere else.
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October 2022 by Janet Stolzer
I'm not at all happy with my hair. This was way overpriced for what basically amounted to the slightest trim. To be fair, my old stylist used to cut my hair dry, and it was fine. Maybe I should have had it washed so she could actually see the texture of my hair. This person was nice, but she barely cut it and did not take enough off the length, and now my hair looks scraggly and uneven. It's terrible. She flat-ironed my hair (which by the way, is coarse, not fine, curly, and hard to manage) extensively so that it looked okay, but it was impossible to tell whether I would be able to manage it at home. I can't. I guess I'll have to go back in another two weeks to have my hair recut, and at these prices (which I understand are increasing this week), it's not going to happen.Service: Haircut
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October 2022 by Sheri Brasseur
This place has gone downhill. I got an inexperienced stylist (also not very friendly) that didn’t want to do highlights for fear it would come out spotty. (No one else has ever had that issue with my hair) then the haircut looks like great clips and is longer on the right side and looks very choppy. All for only 120 dollars, what a steal! Won’t be returning
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September 2022 by trudy tuttle
I live 1 1/2 hours away but make my salon appointments here because I haven't found another salon that was as nice. ALWAYS get the FREE mini facial with hair appointments...be sure to arrive with no makeup...it is Sooooooo worth it!! A free spa treatment/mini massage facial for your face...it's so amazing!! Also they have amazing smelling Aveda soap in their bathrooms and you truly get a spa experience and feel treated there. Recently I called in to give some feedback on a service I received and because I was not 100% satisfied the manager immediately refunded my entire service fee so that I can use those funds towards my next visit. I have been to Penzone and Kenneth and other big salons and always come back to Square One as it's top notch.
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July 2022 by Rebekah McGinnis
I will praise them for customer service. Everyone was really nice. But, I know that word is the big pivotal moment. Don’t waste your money on pedicures here. The skill level and being thorough on full pedicure (cleaning nails of debris, shaping, callus removal and message length). I’d give a 2/5. The 2 ladies I had paint my nails were at best a student level finish.Service: Pedicures
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July 2022 by Kimberly J Wilson
Kelsey cut my hair yesterday and I am in a fantastic mood because of it. She listened to me and actually took the time to give me exactly what I wanted. She is highly skilled and I would recommend her to anyone. Thanks Kelsey! I'm already looking forward to my next visit.Service: Haircut
