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June 2024 by B C.
Great job every time. Relaxing, thorough very friendly as well as professional. I highly recommend it.
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May 2024 by Mariah Coleman
nice quick and easy!
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May 2024 by April Saggio
Friendly and great service. Took great care and detail to our unkept winter feet. Definitely going back!
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April 2024 by Valerie B.
I have been getting mani/pedis here for 10 years. My nails always look great! They have a tv on most of the time and aren't really chatty, but they are friendly and don't rush you. I love that they start early and are open on Saturdays. The Vibe there is pretty chill. They don't chit chat with the customers and it's pretty quiet other than the television. Prices can and do change periodically, but they are still the best bang for your buck. PS...If you want a set of nails or anything to do with repairs or fill ins on extensions, you must call and make an appointment.
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April 2024 by Steven Paul Sagle
Alaynna is the best!
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February 2024 by Sweety
Looks like regular nail polish never existed before. Since gel paint is in these people give such a bad service for regular manicure my nails are super sharp no smoothing or gave perfect shape with a filler simply they cut nails with nail cutter clean and apply nail polish roughly n tell you it takes time to dry and it might come off same day or in two days if work. Horrible I paid around 80$ for just cutting my nails sharp and apply rough regular nail polish will never go to this place again
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January 2024 by Kristin Watkins
Love this place
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November 2023 by Concetta S.
I have been having a pedicure at New Nails, New Albany, Ohio for about 15 years. They have always done a great job for me! I even talked my hubby into going on time! I get a pedicure about every 7 weeks and Kim has to work to get the remainder of my polish off. The classic pedi is my go to, but have splurged a few times for the all the way one. It is my treat to me! Thanks New nails especially Kim!
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September 2023 by Jodi Dalton
Nails looked great..but prices are definitely off..I got nails filled and polished and eye brows waxed $75...I paid and left was thinking that's a little high so I called and she said 45 for a gel fill..I got ripped off
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August 2023 by Jamie Wengatz
Thank you new nails for keeping it together and offering good services. Lyn did a great job on my pedi and manicure.Services: Pedicure
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August 2023 by Sue A Gaddam
All friendly staff and willing to do extra work. Thanks!
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July 2023 by Gabriela Fernandez
Had a 1pm appointment on 07/08/2023 just for a Gel Manicure where I ended up getting my service started at 1:26pm. Then my gel started chipping off 4 days after the service.Service: Gel manicures
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May 2023 by Leslie Butler
I stopped at this place for a regular pedicure and dip manicure. I was incredibly disappointed in the person who did mine- he was abrupt and not friendly. The cuticle scissors (?) did not appear to come from a clean sterile environment (like the salons that have them in sealed packs)- they were in a bowl with other scissors and supplies. On top of it, my nails are so thick from dip, I can't function with them. I had dip for years and it was NEVER this thick. He kept hitting the top of my nail where the skin meets and I kept pulling back (out of pain) and he was clearly annoyed with me. The area is still red today. I would never go back.Services: Manicure
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April 2023 by Wendy M.
I have been going to New Nails for several years. When my mom visits from Pittsburgh, she also enjoys coming to this salon with me. I have never had a problem with the service until today. To restate, I have come here for years and know everyone that works here. Today, I just wanted my toes painted with gel polish- no change of polish, no pedicure. I called for pricing before coming. I was told $15 for regular polish and $25 for gel. I chose gel. When I went to pay, she tells me I owe $32 and change. I explain that I was told $25. The lady who spoke to me on the phone comes over and tells me $30 plus tax without acknowledging that she misspoke, made a mistake, etc. Several of the employees spoke in their language in front of me and refused to adjust the price or apologize. Today, they lost a loyal customer over $7, when in the long run, I've paid hundreds. It's so upsetting that I was not respected as a regular customer. In my opinion, running a small business is primarily about customer service. I can go anywhere to get my nails done. I will pay for the service, but if I am not treated well, I will go elsewhere.
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February 2023 by Nicole Kiser
I was hoping to get my nails done got here with only 1 person ahead of me and still waiting over a half hour later, not worth the wait and regret coming, one old lady woth Grey hard cam out looked at me and walked awaService: Acrylic nails
