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“I had one of the best customer service experiences ever today in that store! I don’t know what has changed in the last couple of months, but the management is better than it’s ever been before. I had the pleasure of speaking with Colleen today and she just makes you feel like you’re at home and nothing is just a transaction. I will never goto another UPS Store! Thank you Colleen, and associates!!!!”
“Fast service and friendly employees. Everytime I have to return something or ship something out, it takes less than 5 minutes to do so. Ups is definitely superior to any other shipping carrier.”
“I just came in and the line was huge. There was 2 guys there but only one working really, Matt cleared that line so fast abd was friendly. Hes efficient. I really admire a person that can get the job done ! He needs a raise IMMEDIATELY!!!!!!”
“Kayla the store owner was amazing! There was quite a bit of returns and she moved the line along, making the process fast and effient. Not to mention her and her team were in great moods. A good way to start my morning off.”
“I am 80 yrs old, needed help returning 2 pkgs to Amazon. Izzie was so helpful, didn’t make me feel like an annoyance. He made my day. Patty Calihan, Gahanna Oh”
“Andy was so helpful. I had an Amazon return and he pointed out a few things that I did not know in regards to shipping. He was very professional engaging, and patient with me!”
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“I recently stopped by this UPS store to get some signs printed for my sister's bridal shower, and I cannot express how incredible the experience was! The store manager was beyond helpful, jumping in to assist the second I walked through the door. The signs turned out perfect—exactly what I needed. The entire staff was friendly, efficient, and clearly well-trained. I've visited many UPS stores over the years, but this one truly stands out. The manager and his team are amazing, and I highly recommend this location for all your printing and shipping needs!”