Giant Eagle Pharmacy in New Albany is highly appreciated for its friendly and helpful staff, making customers feel valued and well cared for. The store is clean, well-stocked, and efficiently managed, with managers often engaging with customers. Its reward program is popular among shoppers, especially for earning perks on food purchases, although some note that the meat sometimes has expiration issues. The bakery section receives mixed reviews; while the cakes, especially the White Elegance, are praised for their delicious taste and presentation, the thawed donuts are less favored. Customers enjoy the baked goods like cookies, cream cupcakes, and special cakes, often ordering slices or cupcakes for convenience. The store also offers unique items like their favorite lemonade, Me and the Bees. Additionally, the pharmacy staff is commended for their courteous and helpful attitude, providing excellent service and making switching from other pharmacies a positive experience. The overall customer experience is enhanced by attentive employees who go above and beyond, as exemplified by a heartfelt story of staff checking on a customer in distress and offering water and ice to help during a hot day. This level of care and kindness is a standout feature of the store. Overall, Giant Eagle Market Place and Pharmacy are valued for their friendly service, good selection, and community-focused staff.
Zhane, the pharmacist, is amazing. She is caring and diligent. She remembers me and makes sure I am taken care of.
January 2023
I recently switched pharmacies from Kroger Stoneridge to Giant Eagle, New Albany and it's the difference of night and day. the staff at GiantEagle are courteous, friendly and extremely helpful.
July 2022
I love this Giant Eagle Market Place. The staff is great. They have great prices and items that aren't in traditional Giant Eagles. One of my fave things from here are the baked goods (cookies and cream cupcakes). They also have my favorite lemonade Me and the Bees.
