Banks in New Albany, OH

“Today I had wonderful experience in this branch. I have been debited 5$ every month in my Saving accounts as maintenance. I came to know this only after while. But the Manager in the branch was so welcoming to listen to problem and kindly explained what happened and resolved my issue and also made sure everything was OK after I was away from the branch. I highly appreciate the effort and customer satisfaction provided in this Chase branch kudos ? to the Manager and bank officers who work here.. all of them were had good smiling face and welcoming attitude towards all their customers. Highly appreciated”

“Gotta give a shout out to Stacey. New Albany branch.Amazing. She was so helpful with everything even took the time to call me back. She stood by her word. Girl deserves a raise! Very sweet. Even though I was frustrated she really made things better. Customer service A++ at this branch.”

“If you go inside, be prepared for a shock. Especially if you're conducting routine business, like deposits, cash withdrawals, transfers, and such. Real live people greet you and escort you to their desks. Crazy, huh?The people are friendly, efficient, and accurate. What else would you want at a bank?My only beef (and why I went inside in the first place, and why the 4-star rating) is that I couldn't operate the drive-thru teller machine because I couldn't reach it from my car. It appears to be optimized for trucks and full-size SUVs. Looking around the neighborhood, that makes sense.Oh, and one other thing. If you're new to this section of New Albany, be advised that the businesses have flat, simple edifices and my be hard to distinguish. And, most of the parking is in the rear, accessible from side streets.****”

“I've been there several times and they have always been very helpful. They can print a new credit card or debit card up for you on sight and within minutes. Have nothing but good things to say about this place”