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September 2024 by J. Knox
Our experience over the past several years at the Mount Vernon Kroger Pharmacy has been excellent. During very busy times they generally had two or even three cash registers open to assist customers.
On one occasion during Covid, there were 18 people ahead of me in line, but the line moved steadily and efficiently even though the pharmacy staff was more than weary themselves.
To the person who commented that the staff was rude, perhaps even you yourself might have seemed rude after dealing with snotty complainers eight hours a day.
JKG ( an actual customer, and not an employee)
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August 2024 by Frank Gerlach
These people are AWSOME, I have been here only a few times when they were not working like the devel, they keep pace and manners, accept for the Foreign Pharm. She is the most UNPROFESSIONAL person I have met in any capacity, She is why NO 5.
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July 2024 by Susan Waddell
Diane and Beth are the most professionals that this pharmacy has ever had in the 30 plus years that I have encountered! They are top class to their Profession! They truly care about their customers!?
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January 2024 by Candra Kay
Prescriptions aren't ready when intended to be.
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December 2023 by Jane Allerding
Employees are always patient and kind, prescriptions are prompt and they try to run through the most economical way on drugs. Also I like the website with ordering my meds
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November 2022 by Paul Cockrell
Waited in line for 60 minutes to pick up a prescription
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November 2022 by Wesley Graham
This Pharmacy has got to be the worst Pharmacy in Knox County. I called this evening to the pharmacy to check on my prescription. My first phone call was it 7:05 p.m. I was put on hold and disconnected three times. I gave up and stopped calling at 8:05 p.m. I guess the phone service they offer there's no better than the in person service they offer don't think I've ever went in the store or at the window and waited less than 20 minutes up to 40 minutes. You would think after a year or better they would learn how to fix their problems. What a shame
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October 2022 by Rebecca Sapp
Didn't have what I need , and couldn't get it
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October 2022 by Deb Cox
Like the prices.
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October 2022 by Boston 2023
Not sure where the "caring professionals" are, but certainly not at this store. Staff is arrogant and often rude.
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October 2022 by Leigh Ann Bowen
Love the staff. They are very helpful with questions. You may need to wait a bit but tell me what pharmacy you don't.
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October 2022 by Molly M.
It's a local Kroger and I haven't had any issues getting what I want. They are pretty good about putting sales tags up, they are prompt at check out if something needs fixed, and the stock is good. I often price check between Walmart and Kroger since they are close to each other plus coupons. They seem pretty on top of checking the expiration tags too
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July 2022 by L Taylor
On August 30-31st, the pharmacy is so short staffed that they closed their walk up window. So, I am now using CVS drive thru pharmacy Pick up. If a business won't support me, I won't support them.
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June 2022 by G Broddock
They tell you your prescription is ready, you go hours later to pick it up, and they tell you it will be over an hour until it’s ready, every single time.
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May 2022 by Caroline Witmer
Staff are great, but they need more people working. Too busy to answer the phones. I use Uptown Pharmacy in Westerville... it's where I work. They're fabulous!!
