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April 2023 by Rande Beheler
I really couldn't have had a nicer person. She did everything she could to help me out. I was a last day filer and she made room for me to do my taxes. Though I really think their prices for easy returns is a little much, I am on a fixed income. She did try to help me there too.
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April 2023 by George Hinkle
Been going to them for 18 yearsAlways did great job for us
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March 2023 by Amy Lockwood Dowell
Very expensive to file. Almost $500. Im a widowed single mother of 1 child. Cant believe the costs to file! The girl in the office was nice but was having a bad day. I probably won't be.back. since its an easy file i will learn.
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March 2023 by Robert j Collins
The young lady who did my taxes was incredible, friendly and just a pleasure to talk with. Will be back next year.
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February 2023 by Angela Waggoner
There was a new girl who did our taxes. She had everything so messed up that all of a sudden we are getting nothing back this year. The only plus was the girl who finished our taxes named Katie was able to explain why the error occurred, and she is awesome but it doesn’t negate the fact the our taxes and estimated refund were all a mistake. We will not be using them again due to the negligence of the first person on our taxes , and we have been customers for 6 years…
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February 2023 by Christina Strait
Very wonderful place to get taxes done. People are really friendly
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January 2023 by Charlotte Kreka
I love using Jackson Hewitt. The employee s are the best. This year I was not happy with the place they use for the return. The average person does an early return because they need something to pay or get. The new place that gives your loan does a credit check. We'll if I had good credit I wouldn't need to have my taxes earlier. Just my opinion.
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May 2022 by Nancy Marsell
I had a scheduled appointment so didn’t have to wait. It took less than an hour. I was very happy with the service and the price.
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April 2022 by Sheri Fetters
My life had many changes that would affect my taxes for 2021. I wanted to make sure that I did everything correct so I went to Jackson Hewitt tax services in Mount Vernon Ohio since I have just recently moved near there. Matthew was an amazing help in getting my 2021 taxes done. So I want to say thank you so much for helping me with everything and I guess that's all. You are amazing Matthew!!
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April 2022 by Margaret White
Was very satisfied with prompt service. Matthew did an awsome job. Recommend them to anyone
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March 2022 by Todd Wolfe
They were great and very quick on doing my taxes
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January 2022 by Ashley Atherton
Always helpful and friendly! Matthew has done my taxes for the last 4 years, he is super professional, and an all around friendly person! I highly recommend booking him to do your taxes!
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March 2021 by Ashley Marich
Always helpful and friendly!
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February 2021 by Heidi Williams
Matthew at the Mt. Vernon ohio Jackson Hewitt was super nice. Very professional person I would recommend him to anyone to do their taxes.
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January 2021 by Kimberly Worth
I can't seem to get a hold of anybody it was not a good experience the man there all he wanted to do was talk to me not do my taxes kept me there for two hours with two pieces of paper after he was done I made less than $6,000 the paperwork said I owed $600 everyone's telling me that that is totally wrong and now I can't get a hold of anybody to find out why I owe this much and they still took my money