Auto Collision Solutions has been a trusted provider of auto repair and maintenance services in Knox County, Ohio, since 2005. With over 34 years of experience in the automotive industry, Rick Gibson leads a dedicated team, including his son, Dann Gibson, who has developed his skills over the past 12 years. Their focus on customer satisfaction ensures that clients feel comfortable and confident with the services received. Customers consistently praise Auto Collision Solutions for their friendly and helpful staff. Many reviews highlight the exceptional quality of work, with repairs often exceeding expectations. The shop is noted for its remarkable customer service, particularly in assisting with insurance processes. Clients appreciate the attention to detail, as vehicles are returned in excellent condition, both inside and out. While most feedback is positive, there have been some concerns regarding communication and delays, particularly related to pricing adjustments during repairs. Despite this, the majority of reviews recommend Auto Collision Solutions as the go-to body shop for reliable service and quality repairs in the area. Overall, the commitment to providing affordable rates and top-notch service makes Auto Collision Solutions a standout choice for auto body needs.
Receptionist was very helpful and kept undated on my car
October 2023
Excellent service! They kept us updated on how things were progressing, assisted in understanding of the claims process, and returned our vehicle as soon as possible.
October 2023
Top notch work, professional and excellent customer service.
