-
December 2023 by Kristy M.
First, I will review the salesman: I will not purchase a car from him again. He was rude from the start. He was disrespectful to me and my Mom, who went with me. I never saw the car I was interested in. A ploy I assume to get me snagged into a more expensive vehicle. I negotiated new tires since the ones on it had little tread. He was irritated by this and decided to try and find another vehicle. He said he couldn't find another one and rudely asked me if I would purchase the car if he would add the the tires in the negotiation. I agreed. I was told to give it a week or two and service would call me to make an appointment. 2.5 weeks later I hadn't heard anything so I called the salesman. He said he would look into it and call me back in the morning. I ended up having to call him that afternoon. This time he said he would call me back in 10 minutes. Again no return call. I waited until the following day before I called him again. I ended up having to call his manager. The manager was very helpful in getting the ball rolling. He was apologetic and in a few days I received a call from the salesman with an appointment with the service department and would have a loaner car for me as well. Which was great since I purchased a used car. He told me to pick up the keys to the loaner from him. He was nowhere to be found when I got there and nobody else knew what was going on. After about a half an hour another salesman showed up with the keys. When I went to pick up my car he again was nowhere to be found. It was another goose chase and another half an hour before I got my car. Now for the dealership review: the manager was great in resolving the problem. Because of the manager I would buy another car from them however as I said in the beginning I would not deal with that salesman.
-
November 2023 by Kole Elch
Probably one of the better car dealerships I dealt with. Patient with me, allowing me to take my time and being able to not only say they are giving me the best deal but prove it too. With an eagerness to sell, they want to put you in a new car. Jason Parton and Landon Rigdon handled my deal; i know they gave me the best deal possible and I’m happy with it.
-
September 2023 by Mike Strunk
This review is on behalf of the service department at this dealership.If you are looking for services other then maybe a oil change. Take your vehicle somewhere else, anywhere but here. They don't hold up to their scheduling, they misdiagnose your issues and think your an idiot, they "recommend" services for your vehicle thats not even the issues you have it in there for. They don't work with other extended warranty services and their communications with customers is delayed by days. This place is a joke! Get your technicians some better training, Hire ones that will come to work. Stop making excuses, your guys dont want to work find some that will. All I know is you wasted 3 weeks of my time and lost a customer. I will never buy a vehicle from you guys knowing I would have to take it back there for service.
-
September 2023 by Nikayla Haithcock
Chase helped me choose a new car today, and it was a great experience. He was very kind and answered any questions and concerns we had. Highly recommend purchasing a vehicle here!
-
September 2023 by Sheila Campbell
This was by far the easiest car purchase I have ever made. I spent less than an hour at the dealership! Sydney Porter and her team made everything seamless. Sydney worked with me to find exact what I wanted. If you are in the market for a new or used vehicle, Sydney is your girl.
-
September 2023 by Nicholas Waits
Bought my fiancé's car here a couple weeks ago. Thorough process the whole way through, nothing was missed! Car looks great and has been doing good so far
-
September 2023 by chansellor stroud
Started shopping for an SUV and came across one listed on FB market place. It was located at Mount Orab Chrysler Dodge Jeep ram. I contacted Sydney Porter who had created the post. She was extremely helpful and easy to communicate with. Although that SUV had sold, she took the time to show me several on the lot. She made it a very smooth and simple transaction on my Ford Explorer! I would definitely use her in the future! Thank you, Sydney!
-
August 2023 by Lucky
First I want to say I have never written a review for anything. I just felt like I should share my positive experience, because I have bought many cars in the past and dealing with sales-people and dealerships can be quite trying. That being said. Sydney Porter was my sales person and she did a great job. I live about 250 miles away from Mt. Orab CDJR. Sydney was very quick to respond with all the questions I had and upon my request took more photos from under the vehicle for me. Also a shout out to Gary Daily the sales manager who did the paper work very fast and communicated with me so well. Thank you Sydney and everyone at Mt. Orab CDJR. We are enjoying our 2015 Ford F-350.
-
July 2023 by Trish Linkus
Cannot say enough good things about purchasing a car with Mt Orab CDJR! Danielle was super responsive and friendly, and helped me secure this beautiful piece of machinery from 8 hours away. Would give her 500 stars if I could! Thank you ?
-
July 2023 by Frank Star
Danielle was great to work with. I'm from out of town, so she quickly sent me a thorough video walkaround and answered all my questions. She had the truck ready as we pulled in. The whole process was simple and pressure free. Was on the road in no time. Overall, great experience and highly recommended dealership.
-
July 2023 by Wolf1Ap
My wife and I went in to test drive a car she was interested in after a bad wreck. We worked with Noah. Noah showed compassion and extreme patience when working with us. My wife and I debated with our bank and Noah was there giving advice the whole time. We never once felt rushed and Noah was very insightful. He also had everything ready for us when we got there for our test drive. If your in the market for a car and you go here I believe you'd be doing yourself a injustice if you didn't ask for Noah.
-
July 2023 by Doug Raleigh
We started our car shopping quest here with the intention of making several stops to compare. Sydney Porter greeted us and after a few questions and suggestions helped to narrow our focus onto vehicles that met our criteria. She was exceedingly professional and personable at the same time. I did not feel rushed into a decision. She guided us on a tour of the facility and introduced us to several other employees while waiting on the paperwork to be finalized. I am happy with the vehicle I purchased and will highly recommend Sydney and the rest of the staff in Mt. Orab to my friends and family.
-
July 2023 by Melissa Whitley
Landon is an amazing salesman very accommodating. He goes out of his way to make sure you’re completely happy satisfied I would recommend him to anyone I know family friend. I can’t wait to buy another car from him. Thanks Landon for all your hard work I’m a very hard person to please and I’m 100% satisfied!!!
-
July 2023 by Michael Banks
I went to Mt Orab Chrysler Dodge Jeep Ram to upgrade my Ram 1500 to a Ram 2500. Sydney was very helpful and knowledgeable. She followed up and followed through with everything she had told me. It was fast and easy and I had a very pleasant experience. My wife and I each bought a vehicle and this is my second truck from them. Thank you all.Mike & Kim Banks
-
May 2023 by Mary O'Neal
To start with my daughter and I had a horrible experience with our salesman Chad Neal. He was very rude, interrupted us, and at one point even hung up on me because I asked him to not interrupt me. When I called back I spoke with the sales manager Josh Williams, I explained to him what happened. He sent us to a new salesman who actually answered our questions. When we went to the dealership we got yet another salesman named John York. John was very polite and turned my daughter's first car buying experience into a much better one. It's just sad we had to go through so many people for my daughter to be able to purchase her first car.I would like to thank John for his assistance today and turning a bad situation into a good one.
