Mt. Orab Chrysler Dodge Jeep Ram is a family owned dealership that is part of the Mark Williams Auto Group. The dealership offers a Lifetime Powertrain Warranty on most vehicles and aims to treat every customer as a potential lifetime purchaser. Staff members communicate a professional image that embraces honesty and concern for customer wants and needs. Customers report a pleasant experience when working with the team. A staff member met them at the entrance door with a truck for a test drive, and another team member helped them choose a different truck after a test drive. The team worked patiently with customers’ needs and wants, finalized the sale and paperwork even on a day off. Customers say the dealership is easy to work with, answers all questions, and provides excellent service. They walk away satisfied and as new owners of a vehicle. The service department is described as top notch. A customer who came in for an oil change was given a test drive of a Ram 3500 with a 6.4 Hemi without being hassled. The young team member was polite, professional, and kind, and the manager worked out a deal that was too good to pass up. The dealership is highly recommended for its professionalism, knowledge, and quick repair of a transmission, with the insurance company handled for the customer.
