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December 2023 by Kristy M.
First, I will review the salesman: I will not purchase a car from him again. He was rude from the start. He was disrespectful to me and my Mom, who went with me. I never saw the car I was interested in. A ploy I assume to get me snagged into a more expensive vehicle. I negotiated new tires since the ones on it had little tread. He was irritated by this and decided to try and find another vehicle. He said he couldn't find another one and rudely asked me if I would purchase the car if he would add the the tires in the negotiation. I agreed. I was told to give it a week or two and service would call me to make an appointment. 2.5 weeks later I hadn't heard anything so I called the salesman. He said he would look into it and call me back in the morning. I ended up having to call him that afternoon. This time he said he would call me back in 10 minutes. Again no return call. I waited until the following day before I called him again. I ended up having to call his manager. The manager was very helpful in getting the ball rolling. He was apologetic and in a few days I received a call from the salesman with an appointment with the service department and would have a loaner car for me as well. Which was great since I purchased a used car. He told me to pick up the keys to the loaner from him. He was nowhere to be found when I got there and nobody else knew what was going on. After about a half an hour another salesman showed up with the keys. When I went to pick up my car he again was nowhere to be found. It was another goose chase and another half an hour before I got my car. Now for the dealership review: the manager was great in resolving the problem. Because of the manager I would buy another car from them however as I said in the beginning I would not deal with that salesman.
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January 2022 by Michael S.
Ryan Miracle was easy to work with. Young guy who's interested in making the sale but also understands how to work out a deal for the customer. I drove over a hour one way. I took the truck to my mechanic and Ryan didn't have any issues with that. I wish him success in his career. I'm a business owner who appreciated the job he did.
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November 2021 by Sharon Miracle
I highly reccomend Ryan Miracle. Hes very professional, friendly, and knowledgeable.
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October 2021 by Barbara Jean
great customer service. always friendly and quick service. service has been accurate and complete. thank you very much
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September 2021 by Valerie Lloyd
Service is excellent and salespeople are great
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May 2021 by Tony H.
If you like hi pressure salesperson this is the place for you I had not even gotten out of my SUV before a sales person comes rushing out to start the Bull crap so I just left and didn't even get to look at the truck I was interested in looking at
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November 2020 by Debbie Palmer
Mike Sowards made buying a vehicle easy he was kind helpful and took the time to show me all about my Jeep. I highly recommend him and this car dealership
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September 2020 by Terry N Christina Downs
Wonderful buying experience. Easy to deal with. Daniel was awesome to work with and went above & beyond to help the experience go smoothly!
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September 2020 by Mike Griffith
Service was great!! Quick making an appointment and the vehicle was done on time!! Very friendly staff!!!
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July 2020 by Emma O.
Absolutely wonderful. I just purchased a vehicle from CDJR and have been a loyal customer of Mark Williams' Automotive Group for many years now. Always quality vehicles and reliable service. 5/5 for me!
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June 2020 by Pat Tompkins
This is the 2nd vehicle we've purchased from My Orab CDJR since moving to the area in Jan 2020. Mike Sears was the best. No pressure. Listened to what we were looking for and found the perfect van and truck for us at a great price. Love the warranty coverage and service. Would recommend them if you're in the market for a vehicle. Buy local!
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June 2020 by Bill Lawson
Most courteous, sincere and honest staff . 5 stars for Josh, Mike and Ken. They listened to all my needs that I had to have in a truck and delivered. . These guys stand behind the company Mission Statement.
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May 2020 by Gary Klump-Dailey
Great family owned business! Friendly staff and great selection. Only CDJR dealership in the area that offers a Complimentary Lifetime Powertrain Warranty!
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September 2019 by Bonnie Hilterbrand
The service has always been excellent. We bought our new Cherokee Limited almost a year ago and each time I have had it back for service the staff is friendly and make you feel at home.
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September 2019 by Randy Mcgaha
Nice folks here for a recall repair.
