“First, I will review the salesman: I will not purchase a car from him again. He was rude from the start. He was disrespectful to me and my Mom, who went with me. I never saw the car I was interested in. A ploy I assume to get me snagged into a more expensive vehicle. I negotiated new tires since the ones on it had little tread. He was irritated by this and decided to try and find another vehicle. He said he couldn't find another one and rudely asked me if I would purchase the car if he would add the the tires in the negotiation. I agreed. I was told to give it a week or two and service would call me to make an appointment. 2.5 weeks later I hadn't heard anything so I called the salesman. He said he would look into it and call me back in the morning. I ended up having to call him that afternoon. This time he said he would call me back in 10 minutes. Again no return call. I waited until the following day before I called him again. I ended up having to call his manager. The manager was very helpful in getting the ball rolling. He was apologetic and in a few days I received a call from the salesman with an appointment with the service department and would have a loaner car for me as well. Which was great since I purchased a used car. He told me to pick up the keys to the loaner from him. He was nowhere to be found when I got there and nobody else knew what was going on. After about a half an hour another salesman showed up with the keys. When I went to pick up my car he again was nowhere to be found. It was another goose chase and another half an hour before I got my car. Now for the dealership review: the manager was great in resolving the problem. Because of the manager I would buy another car from them however as I said in the beginning I would not deal with that salesman.”
7:30AM - 10PM
700 N High St, Mt Orab“I got a flat tire passing through Mount Orab on 32. Stopped at AutoZone to get the tools I needed to get back on the road. The two younger gentlemen working were very helpful”
7:30AM - 9PM
403 N High St, Mt Orab“Orderd a part for my truck, part was messed up, this team did everything they way business should be done! Got the new part ordered for me. Id give them 10 stars if i could! Highly recommend going here! Thank you josh and anita!”
7:30AM - 9PM
100 Hughes Blvd, Mt Orab“Superfriendly staff every time I go in here. The guys are always willing to help and went over my options with me. When my battery was so dead they couldn't get their computer to test it, they offered to dispose of it for me, and gave me the money for the core charge since I wasn't able to get a new one that day and I didn't wanna lug that bad one back home. Definitely recommend this store to everyone.”
“If I could give CJ Collins and his wife Gina more than 5 stars I would. They actually care about the customers and do excellent work. If you want quality I recommend CJ 100% .”
“Having my Jeep serviced at Mt Orab was the best experience I've had at a dealership. They were friendly and knowledgeable and didn't try to sell me any additional services.”