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“Nadine was very efficient!!!! She was understanding & helped me locate the code I needed for her to complete the return!!!! The store was clean & welcoming w/ no wait - I would go back to that location again!!!!”
“My associate, Lysander was fantastic! They helped me tremendously by saving me a trip back to the store by helping me find bags for my Amazon returns. They are a real asset to your team. Also, I've noticed that they always greet customers warmly. Many thanks.”
“Crown is a great place to work. I have been working here for over 7 years and upper management cares about their employees and tries to take care of them. They offer medical, dental, vision, short-term, long-term disability, profit-sharing (after 1 year), 401 K (after 1 year), holiday pay and PTO. Crown tends to promote from within. So as long as you have a good work ethic and great attendance you can move your way up the organization. One of the best perks Crown offers is that everyone gets 30 minute paid lunch and get one 10 minute break in an 8-hour shift.”
“The employee typically wearing a hat, glasses, and beard. Employee number 104351 at store #7170 is always extremely helpful and always goes above and beyond for myself and other customers while I'm there! His customer service is the main reason I always choose store #7170 when I have to make a trip to UPS.”
“Zoe in the print center took time to understand what I needed and was thoughtful to suggest improvements. My project turned out great! Each time I've used the print center, I've had positive experiences and figured it was time to give some kudos!”
“I want to thank Stephen, Doug and Shoan for the excellent customer service and amazing work for the project my company had requested. Stephen assured me that this would be done correctly in a timely manner. It excelled my expectations. Doug was gracious and entered an update on the booklet with patience shown towards us. Shoan was courteous and professional in the completed order and in checking me out with the beautiful booklets that they printed for SUPPORT GLOBAL OUTREACH - Vicki - Thank you all.”
“Handed them my package, showed the prepaid return on my phone & they gave me a tracking number. Except for waiting for 1 person in line it doesn't get much better.”
“I’ve been dropping shmts here for years, personal and business. I must be very fortunate because I’ve never had to wait. As a matter of fact I actually had the lady meet me outside and help me carry in large boxes or load the cart. I can honestly say I’ve never had a rude person wait on me once! And our regulars for pickup and delivery at work were also great. Unfortunately after Jerry left us we had one that we just killed with kindness because he acted like he hated the world! But all the others were really nice and patient. Thanks!”
“The review of Melissa Shelton is exaggerated. She made her reservation online but did not read all of the instructions. The cost for an in-town rental is less than a one-way rental in most cases and especially when the vehicle is being taken to a location close to the dispatching location. She did not read all of the instructions when she was making the reservation and she had indeed scheduled for an intown rental. She even mentioned, at our counter, the cost of the rental that she had scheduled, and it was the in-town cost. This happens frequently as people do not read all of the directions but just hit buttons. Miss Shelton was under a lot of stress as she was getting married the next day and we understand that this is a stressful time. Our agent was only trying to inform her that the reservation was submitted by Miss Shelton as an in-town rental, that she could not take the vehicle that she had reserved one-way it had to be returned to this location and that there were no one-way vehicles available at this location for that day. It is unfortunate that Miss Shelton felt that she was treated so poorly. We hope her wedding was a perfect day.”
“Natalie went above and beyond to help me resolve a problem with Amazon shipping. She didn’t have to do it, she could have taken my order and not informed me of a possible way to solve the problem, but she went the extra mile. I am super impressed with her kindness and concern.”
“All the required information a customer would need is clearly outlined on the website. Being organized prior to arriving definitely helps the process. Do not seal your box(es), allow the staff to check your items and be prepared to give values and descriptions for each item. And then you can repack your own box. Not sure why this location has a poor rating? I was prepared by having all my information written down for the DHL rep to use to enter into their system. It took a moment to get everything loaded into the system individually... but outside of that, too easy! The cost will be high, so be prepared for "sticker shock" but its not exactly shipping across the state... this small box is heading to the Philippines. Thanks DHL Dayton!”
“Small location, great customer service, unable to print shipping labels for you at this location unfortunately. So if you have a return for Amazon, Walmart ECT make sure if you are required to print your shipping label instead of scanning a QR code. Make sure you have it printed prior to going to this location as they are on unable to print them for you. Customer service was very good.”
9:30AM - 5:30PM
4085 E Town and Country Rd, Kettering
Shipping Centers
“Super helpful little place to send packages and already belated birthday gifts. â€â™€ï¸ They have everyone you need to get your package out the door and safely to it's destination.”
9AM - 8:30PM
2578 Corporate Pl, Miamisburg
Shipping Centers
“Exceptional Customer Service Vickie saved the day!! She went above and beyond to find the right packaging to ship my violin! Thank you for your kindness and professionalism!!”
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“I had a great experience at the UPS store with my Amazon return! The associate was so kind and patient with me, especially when I showed up without one of my items that was not in a box (oops!).
Thanks for making what could have been a stressful return process easy.
Great customer service!”