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“Steve did a great job with answering all our questions and helping us with switching over our plan ! He takes great care and takes a lot of time for his customers to make sure they are definitely satisfied. He did a great job with us !”
“John at this Verizon store was phenomenal in customer service and working with us to get our phone transferred over. John’s attitude and patience and determination to do what is best for us as customers puts him head and shoulders above any other customer service we have ever experienced. Thank you, John! YOU ROCK!!”
“I had an issue with getting my phone connected and I went to several boost mobile locations and they weren't able to assist me I was ready to switch services and I went to the boost mobile store in Kettering and received assistance from a young man named Brodie and he went above and beyond and resolved my issue now im a happy boost customer Thanks Brodie???”
“Alex was unbelievably helpful! He solved my problem in no time and gave me some excellent recommendations for cases to prevent the problem in the future. Thank you, Alex!”
“Lindsey was fantastic! Lowered my overall bill and issues with my wife's phone resolved and arranged to take care of my elderly mother who lives out of town.”
“Ashley has waited on me time and time again providing exceptional customer service. She is friendly, knowledgeable and walks you through what she’s doing. Very impressed with this store.”
“They are awesome best price and service for the people by the People and great customer service , they flash my iPhone 13 promax from spectrum to Verizon Netwerk with a good deal Venus is the best store in Dayton Ohio 937, If you need your phone flash or unlocked or fix just come to my homey Venus he will get you together thank you Venus⭐️⭐️⭐️⭐️⭐️”
“Brad!!!! He is a true life saver… Had an emergency which resulted in the loss of my phone and thankfully not my life… Brad did an amazing job at keeping me calm, HE SHOWED ME EMPATHY and really just made the store an overall comfortable environment for me and my mom!! He took his time to help me set up my new device and even showed me a few tricks I could use lol… THANK YOU BRAD!!! GOD placed you in the room at the perfect time… Thankful for you and AT&T!!”
“Jason was very helpful and knows what he’s talking about. I kept getting pop ups for hot older woman in my area and he helped me get that off. Was tempting but I knew it would give me a bug.”
“I had an excellent experience at Metro, thanks to Abdo's exceptional customer service and expert knowledge. He went above and beyond to ensure I was completely satisfied with my new phone purchase.”
“Brogan was very honest and patient with me. He explained things very clearly and was not trying to “sell” me anything. He just helped me upgrade my phone and get me the best service plan I could get.”
“The customer service that was provided to myself and my son between Monday,yesterday and today was top tier. Every associate I dealt with was so kind, understanding, and compassionate. They went above and beyond for my family and they don't know how grateful I am!”
“Best store visit. TRUTH From Ross was refreshing! He was respectful and attentive to me.I recently Paid off a phone that I had gotten through cricket. I decided to get a new phone. I was looking for the Samsung 23 ultra. I called several of the cricket stores in the area trying to find this phone. When i called one of the stores the employee told me they could order it. If I just wanted to come in and get one. So i was on my way when I was still calling area stores. So I called spoke to ROSS an employee there. He tells me they can not order it and that they no longer carry that phone and to call him back and let him know if they do ?. I got there HE HAD LIED to me! to get me there. When I got there in hooes of me buying an alternative phone! I left!I called Ross back Ross back and he said to come in and would hook Me up. He promised to be as truthful as he can be. I told him I just wanted somebody honest.When I get there the store is a really nice store.He's very polite, Friendly and very nice. He knows his products AND knows them well!Hhe knows what all of them are capable of. He was so much help me choose which one was best for me. he hooked me up with a good case and a charter brick that I needed for this specific phone. He's very intelligent.He watched my price so to stay under thr amount of money. He was very economical.He knew where to stop on the amount to keep me going to the next tax bracket.?He taught me things that I didn't know like, I didn't know that you have to use original cord that came with the phone or it voids your phones warranty. ROSS was an excellent salesman.with me. He is really really good. And Honest and very respecul.that's hard to find! AND He told me if you have any questions call him. And he MEANT it. He explained a lot I didn't know and different features. He explains things really well.I also got everything at a decent price. Not the phone I wanted but I'm OK with this alternative. And case. So Please, please if you're buying a phone. Go to this store and ask for Ross because knows his business. I highly recommend going there anytime you want to deal with cricket. I am in Xenia but it was worth the drive to need anything.A+ Seller Highly recommended That's the only place I'm gonna go from now on. Ross makes it worth the trip.”
“I cannot express the amount of gratitude I hold towards the employees here, I had an issue what's the call center for prepaid plan, however the store no longer has the access to fix prepaid problems but they still sat on the phone for me for hours this was over two different days just to help me get my phone back in service I was outside of phone and couldn't work for almost 2 weeks. AT&T you need to give them some sort of appreciation for their customer service skills and most importantly, compassion and patience.”
“Thank you Niecy so much for knowing how to do your job and being so polite while doing it I is a Metro T-Mobile customer really appreciate you and all you do thank you thank you”
“Fantastic customer service very understand very helpful to get the best deal possible and extremely friendly most of all plenty of patience as well. Highly recommended getting your phone here”
“The best repair and the cheapest in town I like the service they fix my phone in like 15 minutes and I have the best Repair best Customer Service the guy on the girls they were really helpful. Thank you so much guys.”
“Very helpful people came in to check what the issue was with my phone and they got it fixed pretty quickly and told me how to keep the issue from coming back thank you guys”
11AM - 7PM
758 Gardner Rd, Springboro
Mobile Phones
“Been coming to this location for years. Usually everything goes well. Sunday hours of 10am to 7pm are not as advertised or someone just didn't show up.Show 10am to 7pm on Google10am to 7pm on store website11am to 7pm on door”
9:30AM - 7PM
3010 W Third St, Dayton
Mobile Phones
“I've gone in a couple of times and every time he's always nice. He was super nice and understanding once when I needed to use different forms of payment.”
10:30AM - 6:30PM
175 E Alex Bell Rd Suite 240, Centerville
Mobile Phones
“Extremely friendly and dependable service! My daughters’ iPad screen was absolutely shattered and it now looks brand new. The turn around was impressive and while I hope to not have to NEED the services again, I now know where to go IF needed!”
“I bought an iPhone 11 from them about a week and a half ago and it’s very nice.! I had a problem with the screen glitching and he replaced the screen for me free of charge! They’re very good people with amazing deals and will help with whatever you need!”
“Last week I went into the Kettering AT&T store to get a new phone. Ahmed worked with me to get me the phone I wanted, yellow iPhone 15+. He also recommended AT&T fiber Internet. Additionally, he set my new phone up for me - I struggle with technology. Ahmed was awesome . . . very patient and very kind.”
“I've been going to this particular store for over a decade! No matter where I live in the city, I always come back. Heather and Autumn know what they are doing. They are kind, and knowlege they always answer my questions very fast.It's quite refreshing to have a place where I feel welcome and want to keep coming back.Thanks for your service.”
“I bought a phone from another location and they did not help me with transferring or getting me a case and setting up my phone. I came in and the young lady was so helpful and got me right. If you need a new phone this is the spot if you want to be set up right”
“I recently visited the T-Mobile store in Centerville, Ohio, and had an outstanding experience. The staff was incredibly knowledgeable, friendly, and efficient. From the moment I walked in, I was greeted warmly and felt welcomed.
The representative who assisted me was very patient and took the time to understand my needs. They provided clear explanations about the various plans and helped me choose the best option for my situation. The entire process was smooth and hassle-free.
What stood out the most was the exceptional customer service. The staff went above and beyond to ensure I was satisfied with my purchase and even followed up to make sure everything was working perfectly. I highly recommend this T-Mobile store for anyone looking for excellent service and a great experience.”
10AM - 7PM
220 N Springboro Pike, Dayton
Mobile Phones
“I was so glad that I chose this service because the merchant understood my situation and the rest was history. The merchant was understanding, kind and reliable enough to get things going. As someone who had service with cricket a long time ago, like in high school days, I'm glad to be back again and start anew.”
“My man is an absolute gangster with the phones, helped me get thru a tough situation with calm professionally mannered business mad absolutley made me comfortable”
“Wonderful service here, their knowledge of phones and phone services is fantastic. They helped me pick out a phone, and even put on a screen protector for me! By the way the screen protector he recommended me is amazing!”
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“Used to love seeing the American flag hanging when I was over the road trucking. Heading down to Florida for vacation, I didn't see this one quite well enough to make it out, but thought "China?". Didn't make sense why anybody would do a thing like that. Heading home, I saw it again and realized it's Turkey and they are showing support for the thousands killed during the recent earthquakes. Good on them!”