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December 2023 by M K
Worst Lacoste outlet located in the Cincinnati premium outlets
Went to make some purchases on thanksgiving day morning hours , they said their fitting rooms are closed and when you ask about sizes which are not on the sales display they are least bothered to check at the back end.
The staff is not friendly and they are not patient with the customers, one of the worst Lacoste boutique i have ever been to.
Stay away and save some time
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October 2023 by Chico Hale
Store manager Sherrie was so amazing and helpful on my trip to Lacoste really helpful and considerate patient great experience will definitely be coming back
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August 2023 by Mr. 573 JAY
No deals or worthwhile sales
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July 2023 by Raque Peters
I had a great experience at the store. I was helped by Dylon. She was wonderful. She went above and beyond to search for my size in T-shirts. I will definitely go back and shop there.
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July 2023 by Mr.573 preach
No deals or worthwhile sales
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June 2023 by SAI TRANSPORT INC
Bad customer service. They lost few hundred $ of business in 1 minute. Never coming back to this location!!
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June 2023 by Cincinnati Michelle
Walked in, no hello, can I help you or anything! I guess I’m invisible but my money’s not! I went next door to Polo and got excellent service and spent my money there! These pathetic workers will have them closed permanently soon!
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May 2023 by Merouan Ezzine
I've been in this store several times and I've never felt not welcomed as this time it looks like they hired new sales lady even though it is slow the lady who works here didn't say anything just looked at us me and my friend. As an emigrant I try to not be paranoid about racial stuff but after I saw her reaction with an American dude who came in right after us she was so welcoming and asking if he needs anything that made me feel so uncomfortableOne star for her
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April 2023 by charletta “letta” hines
Nice store and deals not a lot of women and little too no kids items in store best to jus go to website
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February 2023 by Rachel White
This store is terrible. They need to shut this down, they were not open on time and still isnt
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November 2022 by Chau Do
the mall close at 7:00pm today, i arrived at 5:55 the door was closed and the staff come out said they closed. so lazy
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October 2022 by Akhilesh Varma
The staff was very rude.
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October 2022 by SUMIT KUMAR
Bad customer service. They lost few hundred $ of business in 1 minute. Never coming back to this location!!
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August 2022 by Miss Rosemond
Walked in, no hello, can I help you or anything! I guess I’m invisible but my money’s not! I went next door to Polo and got excellent service and spent my money there! These pathetic workers will have them closed permanently soon!
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July 2022 by AbdAlkhaleq Awawda
The price on the shelf the different from what you pay! The price on shelf was $39 and they charged my for $79 and their excuse was some one but it in the wrong sport and if you don’t want it you can return it ? !!!!!
