Gap Factory offers a well organized store with friendly employees who are helpful and polite. Customers note great discounts and good selection of spring break clothing. Prices are comparable to a normal store, but the fun shopping experience and happy staff make it worthwhile. Some suggest using eco friendly cardboard hangers instead of cheap thin plastic hangers to boost sales. The staff can manually process gift card and handle issues quickly. Customers also appreciate the helpful staff member who resolves issues quickly.